索娜萨里岛

"酒店入住時間是1500時，我1600時到check in還未準備好，需要等。 入住房間很舒適，但厕所板有大條裂痕，好易使客人受傷。浴室嘅沖凉液及護髮素亦無refill。另外客房亦漏咗提供拖鞋。 第二日到酒店食早餐，在櫃檯前之服務員並無帶領我們入座，自己揾位。不過我眼見前面及跟隨我後面嘅外國旅客則由佢親自帶領入座，使我覺得有被種族歧視的感覺。十分不悦！ 曾有幾名員工親口問我取煙吸，認真麻麻。"

"We just had 10 days with the Sheraton with our 4 and 2 year old. The staff were so incredibly helpful, the resort was clean. The kids club and our nanny were amazing. Our eldest went a few times and absolutely loved it. Coffee at the on site cafe 28g was a great start to the day with options of ham ..."

"Staff are friendly, room views are fantastic, great to watch New Year firework....only that no responses by hotel reception or operator even calling multiple times..."