“The hotel was easy to find. We had originally booked a King room. When I booked the room, I had sent a message asking for the ground floor, or as low to ground floor as possible. Check in was easy and they found our reservation. We were given keys to our room on the second floor. We were given fresh cookies (my wife is gluten intolerant and they gave her a gluten free cookie).
We went up to our room and found it to be a double queen. I called the lobby and told them the issue and the had……
