WARNING. Was charged a cleaning fee and processing fee from property management company. These fees were only disclosed after a non-refundable reservation was made. Therefore, I was stuck with these fees. These fees were not included in reservation quote. Very deceptive and dishonest.
P
2025 年 2 月入住 2 晚
4/10 很差
真实旅客
2024 年 10 月 27 日
满意:客房舒适度,清洁度
不满意:员工和服务
Bad experience with Oyhut Bay Resut
After booking through you, I paid Oyhut Bay. After paying, I received a very long contract with many do's and dont's. And I had to provide a large deposit that I was supposed to get back if the place was kept clean. My wife and I spent little time at this resort as we were visiting her family, so the place was very clean and hardly used. On the last day I noticed that the sliding door going to the patio in the back did not lock. And the patio in the back could be reached via the street. This was very frustrating.
It has now been months and we have not received the large deposit we gave the.
We will never go there again and we will never recommend this place to anyone,
真实旅客
2024 年 6 月入住 3 晚
4/10 很差
Rowena
与家人出行
2024 年 9 月 27 日
满意:客房舒适度
不满意:清洁度、员工和服务、住宿条件和设施
Good location not well cared for
The condo was spacious and had a good layout but there were many things that were not good. Carpets in dining areas VERY stained, table legs on dining loose so that the table swayed, medicine cabinet plastic liner split like someone punched it. Bathroom fan stayed on all night and couldn’t be turned off( was very loud) We were disappointed with these things but the location was nice
Rowena
2024 年 9 月入住 2 晚
6/10 一般
Patricia
与家人出行
2024 年 7 月 6 日
满意:清洁度
不满意:住宿条件和设施
The back door was open and someone had been sleeping in the bed and using the bathroom. Backdoor would not latch, Had to use bar. Someone had to come over and change the bed linens and clean bathroom.
Also price on Expedia did not indicate cleaning fee ($150) which increased taxes. Expedia said price was $459.21. Actual cost was $649.15. No indication of addional reservation fees ($21) and Cleaning fees ($150)
Patricia
2024 年 6 月入住 2 晚
8/10 还可以
Michael
与家人出行
2024 年 7 月 1 日
满意:员工和服务、服务设施、住宿条件和设施
Our only issue was when we did our initial walk through, there seem to be residue on the back of the door of the master bedroom. So we were concerned we would be held responsible. But we took photos and video footage. As well as sand on the laundry machine. Aside from that was a wonderful place to stay
Michael
2024 年 4 月入住 3 晚
10/10 超赞
Tim
与家人出行
2024 年 6 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ocean Shores getaway
The stay was great. It was comforting, relaxing and had all of the essentials to. Have a great weekend at the beach. Would recommend this resort to anyone going to the ocean
Tim
2024 年 5 月入住 2 晚
2/10 糟糕
Jennifer
与配偶出行
2024 年 5 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The condo has a very strong cigarette smoke smell. The carpert is dirty. The smell is overwhelming.
Jennifer
2024 年 5 月入住 2 晚
6/10 一般
cindy
与家人及幼儿出行
2024 年 5 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was wonderful I would have graded them excellent except there seems to be some variance with the fees. Expedia lists cleaning fee as $85 dollars but the property charges $150, so almost double what I was expecting. And there fees for cleaning are not listed anywhere on contract until surprise your bill comes!
cindy
2024 年 5 月入住 2 晚
2/10 糟糕
Kathleen
2023 年 9 月 25 日
不满意:员工和服务
Beware of the bait and switch! This place tacks on hidden fees which are only disclosed after you pay for the non-refundable stay. They will send you a welcome letter which requires you to sign an agreement where they hide fees. Your Expedia reservation will say paid in full but your credit card will be billed for FAR more than what was advertised. Do yourself a favor and stay somewhere else!
Kathleen
2023 年 8 月入住 2 晚
2/10 糟糕
Melody
与家人出行
2023 年 9 月 20 日
不满意:清洁度、服务设施、住宿条件和设施
This condo was not clean at all. There was a spoon and garbage left in the couch, popcorn under the couch, a used shower cap was left in the shower and we found a food in the sheets if the master bed those sheets were stained and hair all over both beds. The after hours gentle man was very kind he tried to place us in a home but after looking at the home it too was very dirty big wolf spider, stains on the carpet, floors were dirty, kitchen counters had garbage on them and dishes in the sink. We then just requested a total refund and had to find a hotel to stay in for the night. Then found a very beautiful home through a different company to stay in for the rest of our trip.
Do not stay in the Dune Buggy 106 condo. It is nit apart of the Oyhut seaside village it is operated by another company.
Melody
2023 年 9 月入住 3 晚
10/10 超赞
Erik T
与家人出行
2023 年 9 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very conveniently located to two different entrances to the beach! The condo is nestled in Oyhut Bay Village that feels like it's own little community within Ocean Shores. Only regret is that we did not book sooner so we could stay longer! Look forward to staying here again!
Erik T
2023 年 8 月入住 2 晚
8/10 还可以
Dan
2023 年 8 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The furniture could be more comfortable
Dan
2023 年 8 月入住 2 晚
10/10 超赞
Tracy
2023 年 8 月 6 日
满意:员工和服务,清洁度
It had a very welcoming family orientated atmosphere I didn't want to go back home it's too noisy in my neighborhood
Tracy
2023 年 8 月入住 2 晚
10/10 超赞
angela
与家人出行
2023 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
angela
2023 年 3 月入住 2 晚
2/10 糟糕
hong
2023 年 3 月 21 日
hong
2023 年 3 月入住 2 晚
10/10 超赞
Stephanie
与配偶出行
2023 年 2 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and quiet.
Stephanie
2023 年 2 月入住 2 晚
2/10 糟糕
Jean Renee
与家人出行
2023 年 2 月 6 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Expedia failed to mention the additional $150 cleaning feel this property requires and the receipt didn’t match the charge on my credit card. After multiple attempts to understand why there was an additional charge, the staff at Oyhut Bat were rude and dismissive about the situation. I understand additional fees happen, but I was treated like I was a “problem” , rather than being with treated with compassion. I was always poised and respectful when trying to resolve the conflict. Even upon checking in, I called to ask a question and Laurie said “I need your name to pull up your booking” the phone cut out so I verified her request and asked “did you say you needed my name?” And she passive aggressively said “yes? I need your full name so I can intelligently pull up your booking”
“Intelligently” pull it up is obviously passive and it’s clear that she views the staff as a burden and doesn’t truly enjoy her job or customer service.
Jean Renee
2023 年 2 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2020 年 7 月 10 日
满意:客房舒适度,清洁度
Hidden oasis
Wonderful Oasis. My family enjoyed the property and the community. It was great and the people are friendly.
真实旅客
2020 年 7 月入住 2 晚
8/10 还可以
真实旅客
2019 年 5 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 5 月入住 3 晚
8/10 还可以
Rob,Ohio
2018 年 8 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Peacful and quiet weekend
I made our reservation for a two bedroom condo several weeks early through Orbitz. When we arrived to check in they had no record of our reservation and all condos were occupied. Fortunately they had one cottage available and let us stay there at no extra cost. The cottage was new and very nice. The clerk in the office (George) was very pleasant, apologetic and very helpful and told us this was not the first time there had been a mixup with reservations make through Orbitz. Our stay was very enjoyable, the grounds and amenities are nice and the walk to the beach was surprisingly nice. Not much to do in Ocean Shores and the restaurants in town were very disappointing.
Rob
2018 年 8 月入住 3 晚
10/10 超赞
Lee
2018 年 8 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One of our new 'favorite places'
Beautiful condo in a really nice 'village-like' area.
The small store was nicely stocked, the restaurant and and tavern were also very nice with great live music.
Lee
2018 年 8 月入住 2 晚
10/10 超赞
Sandra
2018 年 8 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Washington Coast Gem
It was great! The condo was beautiful and we definitely enjoyed our stay. I thought about staying in multiple hotel rooms, but I'm glad I rented the condo instead; it made for a nice, cozy, family trip. Our daughter and her boyfriend enjoyed the activity area near the rental office. We had a slight issue with the cable not working on the TV in the master bedroom, but we really didn't need it. The only thing our particular unit lacked was a pasta strainer. What we enjoyed most was the cooler weather, since we live in an area of heat and high humidity.
Sandra
2018 年 8 月入住 4 晚
10/10 超赞
Christine,Montana
2018 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
wonderful area, beautiful condo, excellent staff. Loved every minute
Christine
2018 年 7 月入住 2 晚
10/10 超赞
Alexander
2018 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Price increased
Great place to stay. After I made the reservation it gets transferred to some other company. The price of the trip increased a little bit. found out it was much cheaper to book it directly. Still a nice quiet place to stay.