The staff was good, didn't have a problem and went to ask them for several things. The facility overall is average, carpet did look pretty worn out, lil dirty looking cuz its so worn. The bathroom vent actually worked though! The breakfast was in my opinion below average. For the price to stay there a night i would expect better. The biggest problem was the bed. It was really hard and hurt my body so much that i couldn't sleep and same for my wife. I was in town for an event and kept falling asleep throughout the days i was there. Surprised being by a hospital, noise was never a problem. Overall, i would find a different hotel to stay in. For the price and what you get, i don't think it's worth it. The staff did help me cut my stay short without charging me for all the nights i was suppose to stay, which the only reason i was leaving early is due to the bed situation and the pain it caused me.