The room was very spacious, clean, and the bed was very comfortable. The friendly staff did a great job of service and meeting all our needs. Unique staying experience by lodging being connected to a zoo.
DENNIS
2024 年 9 月入住 2 晚
8/10 还可以
真实旅客
商务旅客
2021 年 2 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommend!
Great place by the zoo!
真实旅客
2021 年 2 月入住 8 晚
10/10 超赞
Abdulwahed
商务旅客
2021 年 2 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Abdulwahed
2021 年 2 月入住 4 晚
8/10 还可以
Samad
商务旅客
2021 年 2 月 20 日
满意:清洁度、员工和服务、客房舒适度
It was good. it is great for Kids, nice swimming pool, but the issue was smell from animals, and conditions of door were bad, and fridge noise in my room was like alarm i had to turn it off. over all i enjoyed good bed, good TV, good internet. parking is small we have to park in zoo parking.
Samad
2021 年 2 月入住 1 晚
8/10 还可以
Folayemisi
与家人出行
2020 年 12 月 8 日
满意:清洁度、员工和服务、客房舒适度
Folayemisi
2020 年 12 月入住 1 晚
8/10 还可以
amith
2020 年 12 月 3 日
amith
2020 年 11 月入住 1 晚
8/10 还可以
Grzegorz
与家人出行
2020 年 10 月 18 日
满意:清洁度、员工和服务、客房舒适度
Grzegorz
2020 年 10 月入住 1 晚
8/10 还可以
Fouad Georges
与家人出行
2020 年 10 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fouad Georges
2020 年 10 月入住 1 晚
2/10 糟糕
RIZA
2020 年 10 月 4 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
complaint
I would like to raise a complaint in this hotel. They are not accomodating we came early and frontdesk told they will call us if the rooms is ready but they did not however we saw people checking in. Since we complained they gave an old room after waiting for another 30mins. Room no AC and old no toiletries.We requested from the amanger and they transferred us to another room again we waited and again no toiletries we called housekeeping to give us.this hotel does not deserve 8.4 rating at all. in room dining also no food available within the menu they have out inside the room.
RIZA
2020 年 10 月入住 1 晚
10/10 超赞
David,Dubai & USA
商务旅客
2020 年 9 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Loved the walk around with the animals every night. I fed the Elephants on the last night. Enjoyed swimming laps in the pool in the early morning to start the day!!!
David
2020 年 8 月入住 4 晚
8/10 还可以
SAEED
与家人出行
2020 年 2 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
SAEED
2020 年 2 月入住 1 晚
6/10 一般
Jordan
2020 年 2 月 18 日
满意:清洁度、住宿条件和设施、客房舒适度
birthday trip
It was my partners birthday so they kindly upgraded us from a room to the premium chalet with view of the giraffes! That was amazing!
However no towels were provided we had to ask twice and when they arrived no hand towels ect.
They have a lovely coffee pod machine but no coffee pods with it and when we requested more supplies those didn’t come with.
The chalet was beautiful and the best was comfy!
Drove to yas island for dinner as not much is there
Jordan
2020 年 2 月入住 1 晚
10/10 超赞
sylvain
与家人出行
2019 年 12 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We stayed over the weekend in a chalet with zoo view.
And this is the way to go. It's a little extra but worth it.
You are In a newer part of the Resort with your own check in. The room is big and nicely set up. The chalet have outdoor furniture so we ordered food and had dinner facing giraffes, zebra and deers. It's worth doing breakfast as well.
your kids will love it.
If you take half or full board you can only order from the restaurant own by the resort. OK for lunch but limited choice for dinner.
sylvain
2019 年 12 月入住 1 晚
6/10 一般
Hesham,Cairo
商务旅客
2019 年 12 月 4 日
满意:清洁度
Arrived to property in the evening, they gave a very bad room,
1- No light at the front of the room entrance (for safety)
2- The towels at the bathroom are not enough and teared up
3- No hot water in the bathroom
4- the air condition is not adjustable
5- No hangers at the wardrobe
The next day I complained at the front deck, so the next night they provide me with a fantastic room.
Hesham
2019 年 11 月入住 2 晚
10/10 超赞
Prashant
与家人出行
2019 年 11 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay inside the park
Amazing place, we felt like we were Living inside the zoo. Spotted deers and gazelles were stationed just outside our room. Great breakfast and service as well. We will be going there again.
Prashant
2019 年 11 月入住 1 晚
8/10 还可以
真实旅客
2019 年 11 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 11 月入住 2 晚
10/10 超赞
Gavin
与家人出行
2019 年 10 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
heaven for animal loving kids
Absolutely fantastic - We had the whole zoo to ourselves for 3 days....which was maybe a bit too long!
Gavin
2019 年 10 月入住 3 晚
10/10 超赞
zayed
2019 年 8 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
zayed
2019 年 8 月入住 1 晚
2/10 糟糕
真实旅客
2019 年 1 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 1 月入住 1 晚
6/10 一般
真实旅客
2018 年 12 月 4 日
满意:员工和服务
真实旅客
2018 年 12 月入住 2 晚
10/10 超赞
Muhammad
2018 年 8 月 30 日
Excellent for a family visit
The place overall was amaizing, i booked a deluxe room for 2 nights with 2 adults and 2 kids under the age of 6 years, we got room 413 which was on the first floor facing the pool, next time i will definately try to get animals facing room, room was good everything was working properly no issues there, its a 3* hotel not a 4* as mentioned on Hotels.com.
the most amaizing thing about this hotel is that its literaly inside the Zoo itself :-) excellent for kids and adult plus you will get unrestricted access to the Zoo for the entire stay !
Muhammad
2018 年 8 月入住 2 晚
8/10 还可以
真实旅客
2018 年 8 月 26 日
满意:客房舒适度,员工和服务
真实旅客
2018 年 8 月入住 1 晚
10/10 超赞
真实旅客
2018 年 5 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Open balcony with Zoo View
We booked a chalet with zoo view and is fantastic. You will have a direct view to the zoo and you will see giraffes, deers, zebras, peacocks & etc at your doorsteps. Kids would love it. A mini size zoo but many animals there, including a white tiger. Reasonable price for 3 stars.
真实旅客
2018 年 5 月入住 1 晚
6/10 一般
真实旅客
2018 年 4 月 19 日
满意:员工和服务
不满意:住宿条件和设施
ok for few hours
Happiness is that we spent only a few hours at the hotel from 5 pm till 11 pm. Room is big enough but is scary, dark and cold, the bathroom stinks and does not work properly, but we only came for the zoo and we had a flight at 2 am, so our rooms serve as a storage room for luggage. Receptionists were friendly and willing to help. Hotel is very old it needs complete renovation. The Zoo was nice, but it is in Belgrade (Serbia) much nicer and bigger. It's nice that there is a probability of touch and feed the animals.