Customer Experience was fantastic; the staff were all very friendly and helpful and I even got a room upgrade!
Jaivon
2025 年 4 月入住 1 晚
10/10
The staff was very welcoming. Great Customer Service!
Larry Maurice
2025 年 4 月入住 1 晚
10/10
We got a free upgrade and the front desk gentleman Dino was super helpful. Breakfast was fabulous too. Recommend highly as it's in the heart of the city.
Kohila
2025 年 4 月入住 4 晚
10/10
Excellent hotel. The room and the bathroom very spacious and clean. The restaurant buffet was very complete and beautifully presented. The swimming and the sauna were great. There are many options for shopping and eating nearby. The staff were very kind and helpful, with initiative to assist whenever I had any questions. Highly recommended.
Raul
2025 年 4 月入住 1 晚
8/10
A property value for money and located in an excellent location in Abu Dhabi city. Breakfast was average
mohamed
2025 年 4 月入住 1 晚
10/10
Very close to the city center, clean and nice supportive team with best price
Said
2025 年 4 月入住 1 晚
8/10
Place is super clean with very helpful and kind staff. The only thing I didn't like is a bit outdated furniture and it takes a long time to get hot water in shower. Overall, it was good and I wouldn't mind to visit it again
Alexandar
2025 年 3 月入住 2 晚
10/10
The staff were quite helpful and supportive.
Samson
2025 年 2 月入住 7 晚
10/10
Caner
2025 年 1 月入住 3 晚
10/10
Exceedingly clean, spacious rooms in a walkable part of the city, half way between Abu Dhabi Mall and Abu Dhabi Corniche. Also close to the Louvre Abu Dhabi which is a must see. So excellent location and highly professional staff, from the front desk to the pool on the 19th floor.
Lucia
2025 年 1 月入住 4 晚
6/10
We had 1 one bedroom apartment booked which was apparently sufficient for 4 people however my husband ended up sleeping on the couch 1 night which was uncomfortable and unacceptable. The hotel eventually provided an additional bed.
Although the apartment was huge maximum it can sleep is 3 people as there was only 1 king sized bed. If the living room had a sofa bed - this apartment would be sufficient for 4 plus people.
We had to remind the hotel to clean the room one day as it had been left all day.
One of the staff at breakfast - Karbana was extremely rude to both my kids, they had to ask 5 times where to get pancakes from she eventually pointed in the direction without even looking up.
I asked her for a latte she told me she didn’t have any milk yet she was stood there pouring a jug of milk. I pointed out she was holding milk. She then agreed to bring me a coffee yet she carried on serving others with coffee and went on to set the tables. I asked her where my coffee was after about 15 minutes she had nothing to say. Was not apologetic another member of staff had to intervene and rectify the issue.
Having said that all the other staff in the dining area were exemplary. Im not sure Karbana actually wanted to serve my family it felt like she couldn’t be bothered.
Shazia
2024 年 12 月入住 4 晚
10/10
vida
2024 年 12 月入住 3 晚
10/10
Zeina
2024 年 11 月入住 1 晚
8/10
The property was very good and modern. The management need to streamline the checkin and checkout processes. Complex and time consuming
Hazim
2024 年 9 月入住 5 晚
10/10
Staniel
2024 年 9 月入住 1 晚
10/10
Staff were very helpful. Breakfast was very good.
Mahmuda
2024 年 8 月入住 2 晚
10/10
David
2024 年 8 月入住 1 晚
10/10
Best hotel in Abu Dhabi
Klea
2024 年 7 月入住 1 晚
10/10
Best thing about this place is the staff. They are super friendly and helpful. Makes me want to go back here.
Gregory
2024 年 6 月入住 2 晚
8/10
真实旅客
2024 年 6 月入住 1 晚
10/10
Jihun
2024 年 5 月入住 3 晚
10/10
good
Tomohiro
2024 年 4 月入住 2 晚
10/10
I stayed in a one bedroom suite for almost a week. Room and facilities were top notch. Staff was amazing, proactive, and went out of their way to be helpful.