Communication is key especially those traveling from so far away seeking an enjoyable lodging space. The agent for my stay was in person and compassionate. Eager to make sure my stay was pleasurable. After I was settled, I was satisfied. I would come again uf the same level of communication as satisfaction is provided.
Tinkerbell
2025 年 2 月入住 6 晚
4/10 很差
TONY,Norfolk
与配偶出行
2025 年 3 月 4 日
不满意:清洁度、服务设施、住宿条件和设施
Communication and Check- in.. was horrible, as well as the condition of the rental...(broken and chipped dinnerware) (dirty and soiled linen) and some internet issues.
TONY
2025 年 2 月入住 5 晚
10/10 超赞
Ebenezer
2025 年 2 月 17 日
满意:客房舒适度,清洁度
Ebenezer
2025 年 2 月入住 1 晚
10/10 超赞
Stacey
2025 年 1 月 18 日
满意:客房舒适度,清洁度
Stacey
2025 年 1 月入住 2 晚
2/10 糟糕
Dawana
2025 年 1 月 10 日
不满意:住宿条件和设施,清洁度
Dawana
2024 年 12 月入住 15 晚
8/10 还可以
Tamika
2025 年 1 月 2 日
满意:住宿条件和设施,清洁度
Embassy Gardens is safe and quiet
Tamika
2024 年 12 月入住 7 晚
8/10 还可以
Mohammed
2024 年 12 月 11 日
满意:住宿条件和设施,清洁度
Quite, parking can be better
Mohammed
2024 年 11 月入住 1 晚
6/10 一般
Martin O
商务旅客
2024 年 11 月 26 日
不满意:客房舒适度
I didn't have a good stay at the studio unit. My check-in process was delayed because the agent was not readily available. The first assigned room appeared still occupied. The second reassigned room was still being cleaned, with strong disinfectant scent that took a while to dissipate.
There was no electric kettle and the stove top didn't work. The microwave was good.
The bathroom had one bath towel. There were no hand or face towels. The cleaning rags were stacked beside the toilet bowl.
I liked the comfortable beddings, with plush pillows.
Obviously, I will not stay at a "deluxe" studio unit at Embassy Gardens again.
Martin O
2024 年 11 月入住 1 晚
4/10 很差
ALI
商务旅客
2024 年 11 月 17 日
满意:客房舒适度,清洁度
In list of facility they mentioned coffee machines, hair dryer but not available 😑
ALI
2024 年 11 月入住 10 晚
6/10 一般
Gökçe
商务旅客
2024 年 11 月 4 日
Gökçe
2024 年 10 月入住 5 晚
6/10 一般
Doyin
2024 年 11 月 4 日
My stay wasn’t the greatest
I had stayed here in 2019 and previously had a good experience, but I didn’t stay in this hosts property.
The initial room I was assigned, the mattress was hard as a rock and the wifi didn’t work. The check in process was chaotic as the host was not expecting me, and I had to use my data and incur extra costs in order to text to express my discontent at the room. I was assigned another room which was better than the last admittedly.
But I did find the host to be extremely non responsive concerning things I had raised. Eg each room only came with 1x towel although it’s a double room, so I was unable to go swimming, and I had to keep on following up to get an extra towel which took 2 days to arrive. toilet roll was scarce and it wasn’t well equipped (eg no Hand soap etc) considering it’s meant to be a serviced apartment.
Wish I hadn’t used this particular hosts property in all honesty, as I found it tiresome always having to follow up with him and just wished to enjoy my stay. But I now know for next time.
Overall I still like embassy gardens but there’s loads of other better and cheaper apartments based within the compound
Doyin
2024 年 10 月入住 5 晚
10/10 超赞
Dominick
2024 年 10 月 20 日
满意:客房舒适度,清洁度
Great
It was exactly as described. Very clean and safe. All the staff were friendly, polite and helpful. This is one of the nicest experiences in a hotel I've had. Would recommend it to all! Enjoy! S.H.IN.E. ON!
Dominick
2024 年 10 月入住 10 晚
2/10 糟糕
Francis
商务旅客
2024 年 10 月 12 日
不满意:客房舒适度,清洁度
Francis
2024 年 10 月入住 2 晚
10/10 超赞
yvonne
2024 年 10 月 9 日
满意:清洁度、服务设施、客房舒适度
yvonne
2024 年 9 月入住 2 晚
10/10 超赞
Francess
团体旅客
2024 年 10 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Great location, clean and good price
Francess
2024 年 10 月入住 1 晚
6/10 一般
David,Grimes
商务旅客
2024 年 9 月 12 日
满意:清洁度
Note that this rating is for my specific unit. Several rooms/apartments have different owners and would provide a different experience. First, check-in was unusual. They cannot do check-in at the front desk, instead you call the owner who talks to the reception desk who tells you the room number. Once in the room, no information sheet on how anything works or any information about the Gardens. Finally, the room appeared to be not finished. e.g. wallpaper hung but not trimmed. Toilet paper hold partially installed. Light fixtures missing covers or bulbs. It all finally worked out fine and I enjoyed my stay, but a little more familiarization help would have been appreciated.
David
2024 年 8 月入住 12 晚
10/10 超赞
Dwin
商务旅客
2024 年 9 月 8 日
满意:清洁度、服务设施、客房舒适度
Dwin
2024 年 9 月入住 2 晚
10/10 超赞
Greta
与配偶出行
2024 年 9 月 2 日
满意:住宿条件和设施,清洁度
The cleanliness, a homey feeling. The host Eric was friendly, very responsive, and gave a warm welcome. The only thing I didn’t like was there could have been better pots for cooking, there were only two pots of which one had no cover at all and the one cover was defected. The blender didn’t have a cover, so this was very limiting. So improvements in providing proper cooking wares would be beneficial. Other than that, all was good
Greta
2024 年 8 月入住 2 晚
10/10 超赞
Jubril,Elgin
2024 年 9 月 1 日
满意:清洁度
Jubril
2024 年 8 月入住 5 晚
4/10 很差
Selina
2024 年 8 月 28 日
满意:清洁度
不满意:住宿条件和设施
The property needs a renovation. I stayed for a month and the experience wasn’t that great.
Interior- There were cracks on the wall almost everywhere, the curtains were torn, and one of the sliding doors couldn’t close/lock unless you put a piece of the curtains in there somewhere which wasn’t safe. Whenever you lie on the bed, it sinks you in.
Housekeeping- 2/5..Sucked! During my first few stays there was a very good nice housekeeper called Rita, she did a very good job but unfortunately got moved to a different location (told by her coworker). After her, they didn’t do their job. I could go two days without being provided with toilet rolls so I had to figure myself out. Some days, the bathroom would not be cleaned nor the place swept and mopped. We had to do that ourselves.
Exterior- They have a nice scenery. The only problem I had was that the pool was slippery sometimes and some tiles in the pool were damaged but I saw them doing some work on the pool when leaving. Hopefully they fixed these issues. The ventilation in the hallways isn’t great as well.
Overall- 3/5..It’s a nice environment but they could do better.