Staff are friendly and accommodating.
The grounds are clean, well kept and beautiful.
However, the hotel is not good value for money due to:
- vegan meal options are limited.
- We changed room on arrival - the sliding doors were not opening and there was an unpleasant scent. This scent was worst in the second room - smelt like sewage. Several complaints made. Engineers investigated and rectified the issue four days later.
-The rooms are quite small.
- The bathroom door handles are broken - was not fixed. Doors weren’t lockable.
- Room service and housekeeping requests were untimely. We waited one hour for a pizza, which was cold on arrival. We also waited six hours for face clothes.
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