The Bentark Hotel surpassed my expectations in every way. From the prompt replies to my emails, to the seamless shuttle pickup at the Addis airport in the dead of night, to the extremely courteous and efficient treatment at check-in, I could not have been happier with the staff and the service I received.
But it was my room (Room 405) that completely took me by surprise. Without exaggeration, it was the most perfect, most delightful hotel room I have stayed in recently. To start, the space itself was generously proportioned, with high ceilings and with a light, airy and modern feel. Light wood floors and furniture were offset by soft, plush white linens and the room had every convenience (refrigerator, charging ports, generously sized built-in closets) that a traveler needs. One delightful surprise was a floor to ceiling sliding glass door that led to a private balcony.
The bathroom, like the room itself, was large, clean and modern with a glass-enclosed shower and a large, square ‘rain forest’ type of showerhead. (Some of the holes in the showerhead seemed somewhat clogged so if management is reading this review, please replace the showerhead as soon as possible).
Breakfast on the first floor seemed more than adequate with a whole assortment of juices, baked goods, a manned station where eggs can be ordered according to one’s preferences, etc. As with all the staff I encountered at Bentark, the service at breakfast was impeccable.
Fantastic hotel!