Reception staff are very well trained, but other supporting staff like IT & Maintenance are not so well prepared. Also housekeeping was sloppy.
真实旅客
2018 年 8 月入住 3 晚
10/10
Large rooms, great services and amazing facilities
Dwayne
2025 年 4 月入住 1 晚
10/10
Amazing Staffs(Receptionist, Housekeeping, Security) Delicious Food. The area is safe and Convenient.
SISAY
2025 年 4 月入住 4 晚
10/10
Dagmawi
2025 年 4 月入住 3 晚
8/10
Zebib
2024 年 2 月入住 9 晚
10/10
Shaker
2025 年 2 月入住 1 晚
4/10
Haftu
2025 年 2 月入住 2 晚
6/10
Average
Wakgari
2025 年 1 月入住 8 晚
10/10
Lakew
2025 年 1 月入住 4 晚
10/10
Good staff
Farhan
2025 年 2 月入住 1 晚
10/10
This hotel and safe place
Hodon
2025 年 1 月入住 3 晚
10/10
fitsum
2025 年 1 月入住 1 晚
10/10
Fathia
2025 年 1 月入住 3 晚
10/10
My family stayed in the hotel and they enjoyed their time. Thanks for the nice hospitality.
Dejene
2025 年 1 月入住 2 晚
2/10
The level of customer service offered by the company was exceedingly subpar, unresponsive, and deficient in support. I found myself stranded in the airport throughout the entirety of the night as a result of their lack of attentiveness towards their patrons. I advise against utilizing this hotel for any individual.
Tekeste
2024 年 12 月入住 1 晚
2/10
Would never stay
Shaun
2025 年 1 月入住 4 晚
8/10
Excellent staff
Frank
2024 年 12 月入住 14 晚
10/10
Everything is good
Iskender
2025 年 1 月入住 3 晚
4/10
The reception Reps have a bad attitude and do not display good customer service.
The other staff on the other hand are AWESOME!
The hotel from the exterior is not what it seems on the inside ..like a book with a shiny beautiful cover but the content is sub par or not what was advertised.
Whatever the rating is for this hotel, drop it down by 1.
The rooms:
* leaking showers
* out of control faucets
* toilet seats are not fitted properly
* cabinet doors ( closets & shelving ) need maintenance
* bed(s) are very comfortable
* light fixtures work but are broken (including the window arms)
* clean on the surface level but need a serious paint job on the walls
This hotel has great Indian restaurant to live for if you like Indian Cuisine.
真实旅客
2025 年 1 月入住 1 晚
2/10
There was a blood stain on sheet. I advised front desk the issue thinking it may be isolated incident and to give them a chance to explain. Insteady of taking ownership to the issue they insisted there were no blood on sheet. This place is a FILTH.