6/10
Had a lovely staff the hotel staff were fab and the breakfast was to die for. Unfortunately I had an interaction with someone at the check in desks who was super rude to me when I explained I needed a late check out and hadn’t got a reply from the front desk. I also found what looked like blood on my bed sheets tucked into the corner. I found it when pulling the sheets out. Not really acceptable for a 5 star hotel. No offer of anything to apologise.
Miriam
2025 年 5 月入住 2 晚