Everything at the lodge was good but could have been great with improved communication. Our family of four arrived at the same time as a group and we were offered the options to joint their tours on an expedited schedule (four days of activities in two days). We joined them for the full day Napo tour and really enjoyed the day but we were very rushed and had no idea what activity was next. At the end of the day, the four of us were left alone at the river bank for 45 minutes waiting for he bus while the guides took the rest of the group to another location. They do serve food, but it's not a restaurant, it's just one meal offered. That said they did an amazing job catering to my dietary restrictions and the pricing was very reasonable. The staff were helpful, but they were too few doing too much for too many for too long. The same guys did breakfast,, drove the boats, did the tours, cleaned rooms and then were on dinner duty. We tipped them well as they worked hard. The beds were comfortable, but the pillows were mouldy, the shower was hot but faucets leaked, sheets and towels were fresh washed but the elastic corners were gone in all the bedding and the towels were worn and had holes in them. Overall, you get what you pay for and this is a budget friendly option in a remote area. If you're on a budget, it's a good option that you won't regret but don't go expecting frills.
真实旅客
2023 年 10 月入住 3 晚
8/10 还可以
Juan
与家人出行
2023 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amabilidad de la dueña
Juan
2023 年 4 月入住 1 晚
6/10 一般
JOSE
与家人出行
2021 年 12 月 25 日
JOSE
2021 年 12 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2021 年 6 月 27 日
满意:员工和服务,清洁度
The owners Roberto and Karen are absolutely wonderful. They offer amazing activities for a great price. Breakfast is included but lunch and dinner are available for a great price on site. The food is wonderful. There is a large pool that is great to swim in. The roads in the area are great for running and walking. The place is situated in a lovely area.
真实旅客
2021 年 6 月入住 3 晚
6/10 一般
真实旅客
团体旅客
2019 年 8 月 1 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
A real jungle feeling. The staff are trying their best to help you find the best expirience, nice to swim in a big and clean swimming pool, in the middle of the jungle
真实旅客
2019 年 7 月入住 1 晚
10/10 超赞
Joel
2018 年 10 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazon
Fantastic
Joel
2018 年 10 月入住 1 晚
10/10 超赞
Julie
2018 年 1 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Grand Selva Lodge highly recommended
Choices choices to relax by the pool or trek the forests & rivers - Night walk or day walks....
your choice
Julie
2018 年 1 月入住 4 晚
10/10 超赞
Joel
2018 年 1 月 1 日
满意:清洁度、员工和服务、客房舒适度
Thank you for your hospitality!
We had a really nice stay at Grand Selva. The family who runs it is fabulous! Our kids had a great time playing together with their family. They were very welcoming. The meals were wonderful. The pool is one of the nicest we've experienced in Ecuador. The grounds where we stayed had a lot of exploring options for the kids and Roberto, the owner even helped our son fish in the bond and check out all of the nature on the grounds. We also set up tours with them for surrounding areas which I recommend. Roberto is very knowledgeable and willing to let us ask questions. He went above and beyond! The ONLY down side was the internet was very hit or miss. However, the owners were working really hard to fix it and even offered us a free night for the inconvenience. We would definitely recommend staying here and may make this an annual place to stay for our family for our jungle adventures! Thanks for the hospitality!