The hotel looked shady from the get go. The toilet had to be fixed when we got there and couldn’t change rooms he is e”there wasn’t another room available”. Found a couple bed bugs on the sheets and the cover on the other bed looked as if it had dry blood on it. Also it’s not the Hotel Aiken that you’re staying at, but the Holley House. May want to change that on your site. Overall an unpleasant experience to say the least.
Samuel
2020 年 11 月入住 1 晚
2/10 糟糕
Heather
2020 年 7 月 26 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Heather
2020 年 7 月入住 1 晚
6/10 一般
Henry
2020 年 3 月 11 日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Henry
2020 年 3 月入住 1 晚
4/10 很差
Michelle
与家人出行
2020 年 2 月 24 日
不满意:住宿条件和设施,清洁度
The lobby/check in is a hotel room someone is living in. The sheets smelled of urine. Bathtub was dirty which was fine because there was no hot water. The location was fantastic. We walked all over Aiken with all of its great shops and restaurants.
Michelle
2020 年 2 月入住 1 晚
2/10 糟糕
Disgusting,Huntsville alabama
与配偶出行
2020 年 2 月 11 日
不满意:清洁度、服务设施、住宿条件和设施
I have stayed in nicer tents in Afghanistan! Outlet was duct taped to wall and ceiling was leaking. Toilet seat was lying in floor of bathroom
Disgusting
2020 年 2 月入住 2 晚
6/10 一般
Ian
2019 年 11 月 7 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Not great
Main hotel is currently closed and fenced-off, pending a large refurbishment. What you have left is quite a run-down motel whose rooms are looking very tired.
Ian
2019 年 10 月入住 3 晚
8/10 还可以
ricky
与家人出行
2019 年 9 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ricky
2019 年 9 月入住 1 晚
4/10 很差
真实旅客
商务旅客
2019 年 9 月 7 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Very old and run down . staff was pleasant and helpful
真实旅客
2019 年 9 月入住 3 晚
6/10 一般
真实旅客
商务旅客
2019 年 8 月 15 日
满意:员工和服务,清洁度
不满意:服务设施
Enough of these no smoking polices. Smokers have rights to
真实旅客
2019 年 8 月入住 2 晚
2/10 糟糕
真实旅客
与配偶出行
2019 年 5 月 18 日
不满意:员工和服务、服务设施、住宿条件和设施
Website totally misleading. What a disappointment! Nothing that was advertised was available. But it will be torn down soon. Good riddance!
真实旅客
2019 年 5 月入住 1 晚
2/10 糟糕
william,Charleston sc
团体旅客
2019 年 4 月 15 日
不满意:住宿条件和设施,清洁度
I didn’t even get out of my car to check in. It looked like a run-down work/release facility with a lot of men loitering outside.
I was very disappointed that this property was listed on orbitz.
william
2019 年 4 月入住 1 晚
2/10 糟糕
Unhappy,US
与配偶出行
2019 年 4 月 13 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The original hotel I booked my stay at I was told had closed when I arrived and what was there was a really run down motel. It looked like something from a horror movie. They had a piece of paper on the front door of the shut down hotel saying to “check in in room 107” I got to the room on the side of the building and the door was locked . I girl opened it and her and a small child were in the room and checked me in. I took one look at my room and immediately checked out! No one bothered to ever email or contact me that the original hotel shown in the picture when I booked had closed, the check in girl said the hotel had closed at the end of last year. I was in the area for a sporting event and luckily was able to get another hotel near by but that was a horrible place with horrible accommodations.. do NOT go there. They now show the actual “motel” on the website. It reminded me of the Bates Motel. And I paid $160 for 1 night stay, of which I am just out the money. I booked my trip way in advance due to rooms being next to impossible to get in the area for the event I attended. I understand my reservation had been made in advance but to completely shut down and move into a extremely run down 10 room motel and not find it necessary to contact your expected guests to me is really bad. Please do not spend your money on this place!
Unhappy
2019 年 4 月入住 1 晚
8/10 还可以
AL
2019 年 4 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
great
AL
2019 年 4 月入住 1 晚
2/10 糟糕
真实旅客
2019 年 4 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible experience
Awful hotel - not at all as represented on website - absolutely disgusting
真实旅客
2019 年 4 月入住 2 晚
8/10 还可以
Kevin
2019 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Fast check-in and friendly. Well worth the price. Crappy reception on TV.
Kevin
2019 年 3 月入住 1 晚
4/10 很差
真实旅客
2019 年 2 月 8 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Not so much
Not sure if we received this bad room because we reserved through “HOTELS” or not, but it was feezing in the room and we could not shower because bathtub did not drain. Water took 5+ minutes to get hot when running faucets. On the positive side, sheets were clean, but no blankets - only top sheet and “bedspread”. Office lady was very nice and accommodating with towels. Right in middle of town and close to nice restaurants. We left ASAP - no showers.
真实旅客
2019 年 2 月入住 1 晚
6/10 一般
真实旅客
2018 年 11 月 26 日
满意:清洁度
不满意:员工和服务
Nice but unprofessional people. LIke a family-run gas station. No ID asked for on check-in, no Do Not Disturb sign in the room.
真实旅客
2018 年 11 月入住 2 晚
4/10 很差
MadDog,North of the Border
2018 年 11 月 14 日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
The shower did not work so I had to use the ice bucket to dump water over my head to wash my hair. I hope they have the renovations completed before my next visit to Aiken.
MadDog
2018 年 11 月入住 2 晚
8/10 还可以
真实旅客
2018 年 11 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 11 月入住 4 晚
2/10 糟糕
真实旅客
2018 年 10 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I did not like anytging. I was very disapointed. I was scared at night people in and out All hours of the night. I was not exoecting to stay in a Motel. Again. Very very disappointed. I would never recommand the Hotel Aiken. Shoukd be Motel. Aiken
真实旅客
2018 年 10 月入住 4 晚
6/10 一般
真实旅客
2018 年 10 月 18 日
满意:员工和服务
不满意:住宿条件和设施
Loud. Just Ok.
Noisy neighbors-I think they were living there, not just visiting. No regard for other people who may be sleeping. Loud thumping at 3am; turning on and reving up loud truck engine for no reason, then turning off a few mins later. AC didn't have a setting to keep the fan constantly blowing, so it was hard to drown out loud conversations of people standing outside my ground level room. Hotel was under construction, so lobby and parts of the building were closed, but the room was decent. Check-in staff was nice, welcoming and helpful.
真实旅客
2018 年 10 月入住 2 晚
6/10 一般
真实旅客
2018 年 10 月 10 日
满意:员工和服务,清洁度
The main hotel is under major renovation,so our rooms were in the “courtyard” building next door (which we knew would be the case.) Clean, but a little worn, and a couple of bugs. One room didn’t have a door between the sleeping area and bathroom, just a curtain. Renovation noises next door commenced about 5 am. But you can’t beat the location in terms of proximity to restaurants and the Trinity Home, and the price was fair.
真实旅客
2018 年 10 月入住 2 晚
8/10 还可以
Karen
2018 年 9 月 20 日
满意:清洁度、员工和服务、客房舒适度
Great stop
The hotel is a little dated but well maintained. Desk staff was pleasant and helpful about the area.
Karen
2018 年 9 月入住 1 晚
6/10 一般
Jane
2018 年 8 月 21 日
满意:员工和服务,清洁度
A bargain but for a reason
OK, I didn't pay much, but I guess because of the renovations being done on main building, they have had to cut back on things like TV channels, sheets and towels and breakfast. Luckily it was quiet.
Jane
2018 年 8 月入住 1 晚
8/10 还可以
真实旅客
2018 年 8 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It's a little better than what you'd expect.
Better than you would expect given the price. The girl at the front is very nice and helpful. All around it's a nice place for how little you lay.