2/10 糟糕
Joseph
与配偶出行
2025 年 1 月 2 日
满意：服务设施，清洁度
不满意：住宿条件和设施，员工和服务
My wife and I are both retired and had to travel from out-of-state a few weeks ago to Ravenna for a funeral and looked for a nice place to stay for two nights. The Rocking Horse Inn looked OK and so we rented it.
I was a bit curious about the owner's statement that all reservations were non-refundable "for any reason." Really, for "any reason?"
Our reservation asked if there were any "requests," and we only had one: We wrote that my wife has airborne allergies and cannot be around "any" scented cleaners or fragrances (like Febreze), etc.
To our dismay, when we arrived the entire 1st floor was filled with fragrances (candles, scented outlets, etc.). When we went up to our room it was even worse, our whole room reeked. I tried to open the windows, but they were completely sealed shut by old paint - which I do believe is a Safety Code Violation!
Also, it is interesting that many old homes (like the Rocking Horse) might use heavy fragrances to cover over mold or mildew toxins.
For many, scents are enjoyable, but for many others they are toxic: https://seetheair.org/2024/05/09/beyond-the-pleasant-smell-the-hidden-dangers-of-air-fresheners-in-your-home/
We spoke with the owner and he told us that the only thing he did was to remove 2 candles from our room the night before we came, like that would help.
We never received another return phone call or text, although we tried 5x. We recommend AVOIDING the Rocking Horse Inn!!!
Joseph
2024 年 12 月入住 2 晚