This resort was quiet and relaxing - exactly what I was looking for. Drinks/food were excellent. Comfortable bed. The only unfortunate aspect, was the amount of people who stake claim to a cabana/chairs around the main pool and then you don’t see them for hours. I was up every day to watch the sunrise from my balcony that overlooked the pool and every day this happened. The cabanas even have a sign on them saying this behavior is not allowed but no staff intervened. There is also a large amount of seaweed that gathers at the water’s edge. I’ll give the resort credit, they do try to haul literal dump trucks full of seaweed out but it seems like a never ending battle and should be a better way to manage this.
Overall, I rate the resort 5 stars based on hospitality, drinks, food and live music every night.
Cindy
2025 年 5 月入住 3 晚
4/10
This was our second and most likely last vacation in this resort.
1. AC in the room was not working. We asked to fix it several times. And it appears we weren’t the only ones. Several guests had the same problem and it was never fixed.
2. If you come to the beach after 8am - 99% you will not find free umbrella. We got lucky once.
3. Even though we booked 8 months in advance and at the time of booking asked for a room away from the main pool we were given room right in front of it. When asked to change rooms they said that nothing was available.
Positives:
1. The beach is beautiful and if you’re into snorkeling you will not be disappointed.
2. Staff is friendly and our room was cleaned promptly.
3. Brazilian restaurant was very good.
Hope this will help others to decide if this place is good for them.
Andrey
2025 年 5 月入住 7 晚
10/10
The entire stay from the welcome margarita to checkout was top notch. Will DEFINITELY be going back!
Eileen
2025 年 3 月入住 4 晚
10/10
Angelina
2025 年 5 月入住 4 晚
10/10
On the beach. Excellent value for price. Mid size. Positives: All rooms have ocean views. Great vegetarian options. Diverse international visitors. Good snorkeling from beach. Turtle sites are nearby though require additional payment. Excellent yoga and meditation classes. Good attentive staff. Though slightly confused when it comes to service and reservations of beach chairs and gazebos.
Negatives: Access to Tulum and other adjacent sites are limited. Cab fares via hotel are exorbitant. One can walk 15 mins on beach to town nearby and then hop on a cab to everywhere. But that’s not ideal while on vacation. Especially given Mexico’s arrangement to negotiate a ride each time. Thus, once there, feels a bit stuck.
Ramaswamy
2025 年 4 月入住 4 晚
10/10
This was our second time to this resort and once again it didn’t disappoint! The staff is top notch! Incredibly kind. The penthouse room is to die for, definitely spend the extra for it! It feels and looks like a tropical oasis in every inch of this resort. Can’t say enough great things about Akumal Bay Resort!
Aimee
2025 年 4 月入住 4 晚
8/10
This property is great and a very intimate set up. It’s quiet and tranquil. The rooms were good. It’s only a 4 for 2 things : they were always out if towels at the pool/beach. The food was ok, nothing great just average. I’d go back regardless. Good value resort
Benjamin
2025 年 4 月入住 4 晚
10/10
Best resort that I have ever experienced! Loved the yoga & meditation classes, they were amazing!!
Aleza Nina
2025 年 4 月入住 4 晚
8/10
Was beautiful, friendly staff, service was a little slow could be because it was at Easter, beach was beautiful, a bit rocky, probably wouldn’t go back
Joanne
2025 年 4 月入住 10 晚
10/10
Carrie
2025 年 4 月入住 5 晚
10/10
Beautiful relaxing resort!
Paul Henry
2025 年 4 月入住 5 晚
8/10
excellent location, beautiful beach and great snorkeling. extremely clean and well kept property. service was good but could have been more attentive (not being seated/drink orders taken at buffet, soaps/shampoos/water not replenished by housekeeping, etc). a la Cartes restaurants VERY good. buffet was fairly typical, but had lots of nice Mexican options. chair saving an issue, but staff always available at beach to help you find a spot/remove towels. great resort for lower mobility individuals as there are elevators and everything is in close proximity. extra points for the resident resort cat.
Sara
2025 年 4 月入住 5 晚
10/10
The staff is amazing and snorkeling great
heidi
2025 年 2 月入住 4 晚
10/10
Doug Raymond
2025 年 3 月入住 5 晚
6/10
Beautiful snorkeling
Nancy
2025 年 4 月入住 7 晚
10/10
Love this place ! most relaxing vacation , will be booking again for sure !
Treena
2025 年 4 月入住 10 晚
2/10
Return with bug bites which turned out to be bed bugs. Will never return!!
Lucie
2025 年 4 月入住 8 晚
10/10
19yr Anniversary trip-Stay was very nice, dining options were good, a lot of grassy stuff would wash up on the beach every night but would be cleaned first thing in the morning. For the price it was a great value which is why we stayed here due to the budget. We were not disappointed would of been happy to stay more days if we could have. If you want a good seat by the water or cabana u will have to get up super early to claim them with your belongings. Seemed like people where up at 5 am and we weren’t doing that on vacation lol.
Bobby
2025 年 3 月入住 6 晚
10/10
Outstanding resort and staff. We met a staff member, Hector who was phenomenal with the best hospitality!
jose
2025 年 4 月入住 4 晚
10/10
This is an outstanding resort we enjoyed immensely. The setting on the beach of Akumal Bay is spectacular and the extraordinarily comfortable rooms are truly “ocean front.” The staff is remarkably accommodating and the “vibe” is totally “chill.” Food was absolutely first-rate. We now consider Akumal Bay BC our favorite spot on the Riviera Maya and will be back soon.