巴伊亚王子大图伦酒店 - 全包有游泳池吗？

是的，此住宿设有3 个室外游泳池和儿童游泳池。

巴伊亚王子大图伦酒店 - 全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

巴伊亚王子大图伦酒店 - 全包的停车费是多少？

该住宿免费提供自助停车。

何时可在巴伊亚王子大图伦酒店 - 全包办理入住？

开始办理入住：15:00；停止办理入住：00:00。

巴伊亚王子大图伦酒店 - 全包提供全包式服务吗？

是的，这是全包式住宿。活动包括：帆板运动、浮潜、划皮艇等等。

巴伊亚王子大图伦酒店 - 全包的地址在哪里？

这家阿克玛住宿依傍着海滩，距离里维埃拉玛雅高尔夫俱乐部 1.3 公里、阿库马尔海滩 4.3 公里。而且，艾卡塞尔海滩和阿克吞承距离酒店不到 3 公里。

巴伊亚王子大图伦酒店 - 全包

Q: 巴伊亚王子大图伦酒店 - 全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 巴伊亚王子大图伦酒店 - 全包的停车费是多少？

该住宿免费提供自助停车。

8/10 还可以

Barry

与家人出行

2025 年 10 月 12 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff was very friendly.

2025 年 10 月入住 7 晚

10/10 超赞

Rocio

与配偶出行

2025 年 10 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great service at all the bars and restaurants!

2025 年 10 月入住 3 晚

10/10 超赞

michael louis

与家人及幼儿出行, 与家人出行, 与配偶出行

2025 年 10 月 10 日

满意：员工和服务

Good staff

2025 年 10 月入住 6 晚

10/10 超赞

Lucia

与家人出行

2025 年 10 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Was excellent service

2025 年 9 月入住 7 晚

8/10 还可以

Shaun

与家人出行

2025 年 9 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Nowhere to go near by the property just the Hacienda. The shops there were lackluster. It felt that we will get scam at the Hacienda and it felt unsafe.

2025 年 9 月入住 9 晚

10/10 超赞

Sandra

与家人出行

2025 年 9 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The place was awesome staff was amazing

2025 年 9 月入住 5 晚

10/10 超赞

William

2025 年 9 月 8 日

2025 年 8 月入住 5 晚

8/10 还可以

Gabriel Yasmany

2025 年 9 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Food really wasn’t that great

2025 年 8 月入住 7 晚

10/10 超赞

Joelido Jr

2025 年 9 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Love the staff!

2025 年 8 月入住 6 晚

10/10 超赞

Silvia Yolanda Huertas De

与家人及幼儿出行, 与家人出行

2025 年 9 月 4 日

满意：员工和服务、服务设施、住宿条件和设施

Amazing food, waitres and check in personal

2025 年 8 月入住 9 晚

6/10 一般

Raysa

2025 年 9 月 2 日

2025 年 8 月入住 5 晚

10/10 超赞

Eric，New Caney

2025 年 9 月 2 日

2025 年 8 月入住 5 晚

4/10 很差

Melissa

2025 年 8 月 31 日

满意：清洁度

不满意：服务设施，员工和服务

I honestly would not recommend this resort after my experience. The food was awful from start to finish, both in taste and in variety. Nothing ever felt fresh or enjoyable, and by the end of the trip we dreaded going to eat. The service was no better. Staff were either unavailable or simply uninterested in helping, and every simple request turned into a problem. Sleeping was also uncomfortable because the fans in the room made a constant loud noise through the night. On top of that, the faucets leaked water all day long. It felt like nothing in the room was properly maintained, which made it hard to relax. When it came to dining, if you missed the main hours you were stuck. There is nothing open later at night and nowhere to grab even a small bite. Trying to make restaurant reservations was another nightmare. Everything was always booked and it was nearly impossible to secure a table without spending half your day checking for availability. The transportation around the resort was just as frustrating. The shuttle only comes every 15 to 20 minutes, and when it finally arrives it is already full. We spent way too much time just waiting around instead of enjoying our vacation. Room service was practically nonexistent. We requested it one night and nothing ever arrived. After waiting and realizing no one was coming, we had to walk down to the front desk just to complain. That is not the kind of service you expect at a resort that is supposed to make things easy for guests.

2025 年 8 月入住 3 晚

10/10 超赞

Ildo

与家人及幼儿出行

2025 年 8 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Overall this resort was great. Two things I didn’t like and wish it was different. One the staff making food and serving food should wear gloves all the time, they don’t. Second the king bed we had was 2 full size bed put together. I didn’t like it, was shifting all time separate sheets just not comfortable and very inconvenient.

2025 年 8 月入住 5 晚

8/10 还可以

Shirle

与家人及幼儿出行

2025 年 8 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Have a great time there the staff service was great especially the lady in the buffet her name is Margariata she was amazing we liked her a lot she was very attentive to us.

2025 年 8 月入住 4 晚

4/10 很差

Jenny

与家人及幼儿出行

2025 年 8 月 29 日

满意：清洁度

不满意：员工和服务、服务设施、住宿条件和设施

Unfortunately we were so excited for the food and we stayed for 7 days and were starving no authentic Mexican food nothing tasted good no music vibes they charged for shows im so disappointed only good thing is ppl cleaning out room we’re so nice

2025 年 8 月入住 7 晚

2/10 糟糕

Kawalapatie

2025 年 8 月 24 日

满意：清洁度

不满意：服务设施，员工和服务

The trolley drivers and waiters/waitress were really good and attentive. The rest of the staff was very rude. Such as the gift shop and the front desk staff. They were acting like they were doing me a favor. Even one of the managers told me they were doing me a favor by giving me two nights at the restaurant. You’re expected to eat at the buffet for breakfast, lunch and dinner. I would not recommend this hotel.

2025 年 8 月入住 5 晚

10/10 超赞

Ana

与家人及幼儿出行

2025 年 8 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

What an amazing 8 days in paradise. I can truly say this was an amazing hotel with amazing staff. Francisco, the waiter in the buffet made sure me and my family were taken care of. He was so thoughtful, caring, and respectful. This man truly made our meals special. There were not waits for the buffet. The food in the specialty restaurants were mediocre. The buffet was good. My son especially enjoyed the teens club. Big thank you to the staff there for caring and keeping an eye on him! To the Bahía principe team, thank you for an unforgettable vacation.

2025 年 8 月入住 8 晚

4/10 很差

María Jose，MERIDA

与家人出行

2025 年 8 月 20 日

满意：清洁度

不满意：住宿条件和设施

Nunca hubo lugar para cenar

2025 年 8 月入住 2 晚

6/10 一般

MARIA FERNANDA HERNANDEZ

与家人及幼儿出行

2025 年 8 月 18 日

满意：住宿条件和设施，员工和服务

El hotel es muy grande, no siempre hay carritos que te lleven a tu habitación, yo iba con una persona con discapacidad y se tardaban mucho tiempo en llegar y poder transportarnos.

2025 年 8 月入住 5 晚

10/10 超赞

Jose，plantation

与家人出行

2025 年 8 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Awesome

2025 年 8 月入住 2 晚

4/10 很差

FRANCIS HEBER

2025 年 8 月 18 日

2025 年 8 月入住 5 晚

10/10 超赞

Michelle

与家人出行, 团体旅客

2025 年 8 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very nice place to stay and has access to other property with all inclusive as well.

2025 年 8 月入住 7 晚

8/10 还可以

Jennifer Karola

与家人出行, 团体旅客

2025 年 8 月 17 日

满意：服务设施

Would rate the food a 4 for the buffet. The staff, grounds, facilities, and activities were great! I didn’t like that “I feel taken” feeling I had when the Amstar rep Igor write down the pricing on a piece of paper. It would have been better to have a legitimate pricing list. They are also only brokers, and not the tour company themselves. The sofa bed was very uncomfortable. We were very upset to have to tip to get seated at Don Pablo for the last seating, only to have them turn off the AC when we arrived so we were dripping with sweat throughout our meal and it was clear they were pushing us out, not enjoyable. Everything else was great, especially the Brazilian restaurant, service and sides were amazing and the tapioca pudding was the highlight of all the food we had for many in our party of 7.

2025 年 8 月入住 7 晚

8/10 还可以

Aleksandra

与家人及幼儿出行, 与家人出行

2025 年 8 月 10 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The resort is huge, beautifully maintained, and full of wildlife like iguanas, raccoons, and butterflies — our kids loved spotting them. You can visit the sister hotel Coba by golf cart from the lobby. The kids’ pool area with slides and sprinklers was a big hit, and the water was refreshingly cool. We stayed in Villa 338, perfectly located near the main pool, lobby, and buffets. Rooms were spacious, but the double beds were too narrow for a family of four. Small updates like fixing the curtains, bathroom windows, and cracked sink would make a big difference. Housekeeping was excellent. Dining was our biggest frustration — most à la carte restaurants showed “fully booked” on the app, yet we often saw empty tables. You are only allowed to get four reservations per stay. the Mexican restaurant was outstanding, the Brazilian just okay. Buffet food was good, but the area sometimes felt understaffed. The beach had seaweed during our stay (not the hotel’s fault), but staff worked hard to clean it. We found swimmable spots near the sister hotel and enjoyed kayaking and paddle boarding. Entertainment was fun — we loved bingo and lotería. Note: the Mexican Fiesta and Origen shows cost extra. Beautiful grounds, great kids’ amenities, and friendly staff. With a better restaurant booking system and a few room upgrades, this could be a near-perfect Riviera Maya resort.

2025 年 8 月入住 8 晚

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