The resort itself may be a 4 stars. Unfortunatly left my AirPods at my room, send several mails to the hotel but even did not get any response/answers. That's not professional or customer orientated.
Frank
2025 年 4 月入住 4 晚
10/10 超赞
Paul
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Muy bueno para desconectar y relajarse
Paul
2025 年 4 月入住 3 晚
8/10 还可以
Naser
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施
The landscape is beyond imagination
Naser
2025 年 4 月入住 2 晚
8/10 还可以
Naser
2025 年 4 月 9 日
满意:员工和服务、服务设施、住宿条件和设施
Alot of room to improve in such an amazing location.
Naser
2025 年 4 月入住 1 晚
10/10 超赞
Chun
2025 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
We stayed in this resort for 3 nights, and everything was perfect. We love the hotel environment, breakfast, and quality room. One thing truly impressed us was the hotel staff hospitality. Our car broke down on the 2nd day of our stay, and one staff, Mr. Hussain Khan offered kind help, went extra miles to drive us to the local repair shop and got it fixed. If not for his help, we would have wasted more time dealing with the car rental company, dramatically cut down our planned activities in AlUla. Many thanks Hussain. Hope this massage gets to Shaden Resort management and recognized Mr. Khan for his kindness and hospitality. - Frank
Chun
2025 年 3 月入住 3 晚
6/10 一般
Samirah
2025 年 2 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Samirah
2025 年 1 月入住 2 晚
2/10 糟糕
mlyard
2025 年 1 月 19 日
不满意:住宿条件和设施,清洁度
mlyard
2025 年 1 月入住 3 晚
2/10 糟糕
Hadeel
与家人出行
2025 年 1 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Worst hotel experience in all aspect
Hadeel
2025 年 1 月入住 2 晚
8/10 还可以
N H M
与家人出行
2025 年 1 月 8 日
满意:员工和服务,清洁度
Great Hotel, with service Improvement
Nice hotel with helpful reception staff, but buggy service was slow. Had to make several calls before issues were addressed. Once attended, the reception team was accommodating and resolved concerns effectively.
N H M
2024 年 12 月入住 2 晚
6/10 一般
hafed
2024 年 12 月 20 日
hafed
2024 年 11 月入住 1 晚
10/10 超赞
Bishoi
2024 年 12 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
One of the best resorts I have ever visited. It’s perfectly suited between the mountains making the view from all the rooms out of this world.! Highly recommended…!
Bishoi
2024 年 11 月入住 4 晚
10/10 超赞
jinha
与家人出行, 团体旅客
2024 年 11 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
jinha
2024 年 11 月入住 2 晚
10/10 超赞
claudia
与家人出行
2024 年 11 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Magical place
Amazing place with the vest service and outstanding views full of unique energy
claudia
2024 年 10 月入住 1 晚
10/10 超赞
claudia
团体旅客
2024 年 11 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Magical place
Amazing place like out if a fairytale
claudia
2024 年 10 月入住 2 晚
10/10 超赞
RIe
与家人出行
2024 年 10 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast and dinner were included but the food was not very good, especially the breakfast. The hotel atmosphere was great and the staff were friendly, so it was a great place to stay.
RIe
2024 年 10 月入住 1 晚
10/10 超赞
Kimberlee,APO
2024 年 9 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
The staff was really friendly and helpful!
Kimberlee
2024 年 9 月入住 2 晚
4/10 很差
Shahida
2024 年 9 月 2 日
Shahida
2024 年 8 月入住 1 晚
6/10 一般
真实旅客
2024 年 8 月 3 日
满意:客房舒适度
不满意:住宿条件和设施,清洁度
Too pricey for a room in this condition
Room where I stayed was outdated and in need of refurbishing. Nice view, but amenities and the condition of the room did not meet expectations. the room price was high but the doors of cabinets did not close and we're squeaky, holes in curtains and it had old furniture.
真实旅客
2024 年 6 月入住 2 晚
6/10 一般
Karina
与家人出行
2024 年 7 月 23 日
Karina
2024 年 7 月入住 1 晚
10/10 超赞
Jose
与配偶出行
2024 年 7 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amplio resort con personal de primer nivel. A 3 minutos de Elephant Rock.
Jose
2024 年 6 月入住 2 晚
10/10 超赞
Jamal
与家人出行
2024 年 6 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The best
Excellent experience
Jamal
2024 年 6 月入住 1 晚
10/10 超赞
Edoardo
2024 年 6 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazong scenery
Close to the elephant rock, good parking possibilities, amazing view to illuminated rocks around.
Cheaper than the top choices in Al’Ula, but still worth!
Edoardo
2024 年 5 月入住 3 晚
8/10 还可以
David
2024 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spectacularly beautiful property. The issue I encountered was transportation to and from Shaden; perhaps because off season. Recommend having a rental. Staff very kind and worked very hard to ensure I was happy. Language is a bit of barrier.