The side door to the property wasn’t locked.The floors in my room were dirty.The bath tub was dirty.Trash outside not emptied and trash on ground.The phone in the room wasn’t plugged in and when I went to plug it in I found ants up against the wall.
Sherry
2025 年 3 月入住 1 晚
4/10 很差
Ashley
与家人出行
2025 年 3 月 17 日
满意:员工和服务
不满意:清洁度
The floors in our room were sticky and left our socks black. The bathroom smelled of mildew and the faucet was coming apart. The window in our room would not lock and everytime someone walked down the hall our door shook like someone was trying to open it.
Ashley
2025 年 3 月入住 2 晚
10/10 超赞
David Lynn
商务旅客
2025 年 3 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff was awesome from getting me there when I got lost in town to knocking on my door for my wake up call because it wouldn't go through on their end.
Only negative was shower head adjustment didn't work only pulsate, put it on anything else and it sprayed everywhere. It was so late I reported it in the morning and they advised they would have someone look at it.
I would stay there again.
David Lynn
2025 年 3 月入住 1 晚
10/10 超赞
Karen
与家人出行
2025 年 3 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were exceptional!
Karen
2025 年 2 月入住 4 晚
10/10 超赞
Wilmer
2025 年 2 月 24 日
Wilmer
2025 年 2 月入住 1 晚
2/10 糟糕
Ahmed
与家人出行, 带宠物出行, 团体旅客
2024 年 12 月 10 日
Property advertised that it was Pet Friendly on website but when I arrived I was told it did not except pets. I had booked and paid for 4 rooms with Travelocity. I have not received a refund. NEVER AGAIN!! BAD BUSINESS PRACTICES.
Ahmed
2024 年 11 月入住 3 晚
10/10 超赞
John
2024 年 11 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Newly remodeled
Great shape
Great price
John
2024 年 11 月入住 2 晚
10/10 超赞
David
与家人出行
2024 年 10 月 19 日
不满意:住宿条件和设施,服务设施
The bathtub faucet leaked extremely bad, I noticed it wasn't entirely screw in. Once I screwed it in, The leaking stopped. No coffee maker in the room.
David
2024 年 10 月入住 3 晚
6/10 一般
Kathryne
2024 年 10 月 13 日
满意:清洁度、员工和服务、服务设施
Shower set-up was awkward. Broken window in room with blue tape on cracks. Ice machine broken all week on 1st floor.
Kathryne
2024 年 10 月入住 7 晚
4/10 很差
Takeethia
与家人出行
2024 年 9 月 14 日
The description of the room wasn’t accurate they need to upgrade
Takeethia
2024 年 9 月入住 1 晚
8/10 还可以
Gage
2024 年 9 月 6 日
Gage
2024 年 8 月入住 3 晚
10/10 超赞
Jordan
与家人出行, 商务旅客
2024 年 9 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have used this property several times with no issues. It is a good stay every stay.
Jordan
2024 年 8 月入住 4 晚
8/10 还可以
Jennette
2024 年 8 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Jennette
2024 年 8 月入住 1 晚
4/10 很差
Whitney
与家人出行
2024 年 8 月 9 日
满意:客房舒适度
不满意:清洁度、员工和服务、住宿条件和设施
They didn’t disclose renovations at time of bookin
They are renovating. That WAS NOT disclosed when I booked or I abound not have booked! There were painted splotches all over, drop cloth/papers in the foyer, odd furniture in odd places, large boxes in the front and foyer.
Just not a nice setting.
Whitney
2024 年 8 月入住 1 晚
8/10 还可以
Rebecca,Myrtle Beach
与家人出行, 带宠物出行
2024 年 8 月 3 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
If you’re looking for pet friendly or working indoor pool, look elsewhere! The description is not accurate on Expedia, they do not allow pets and the pool is currently under construction! The staff made the situation right and we stayed in a freshly renovated room! Very clean! Once the construction is finished this hotel will surely be a 5/5!!! Thanks Lori!
Rebecca
2024 年 8 月入住 1 晚
8/10 还可以
Marion
2024 年 8 月 2 日
满意:员工和服务,清洁度
Marion
2024 年 5 月入住 2 晚
6/10 一般
Magda
2024 年 7 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Magda
2024 年 7 月入住 1 晚
8/10 还可以
John
与配偶出行
2024 年 7 月 20 日
满意:服务设施
It’s being remodeled and has a chance of being great but it’s not yet and not much convenient parking.
John
2024 年 7 月入住 1 晚
8/10 还可以
Gage
2024 年 7 月 18 日
Gage
2024 年 7 月入住 3 晚
6/10 一般
Linda,Westminster
与配偶出行
2024 年 7 月 6 日
满意:员工和服务
Friendly staff.
Linda
2024 年 6 月入住 3 晚
10/10 超赞
Joi,CHERRYVILLE
与家人及幼儿出行, 团体旅客
2024 年 7 月 4 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The door wouldnt latch, comforter was dirty, and roach in floor. The was hair on bed sink and tub.
Joi
2024 年 4 月入住 1 晚
4/10 很差
Crystal
商务旅客
2024 年 6 月 29 日
满意:清洁度
Rediculous and not for daytime sleepers
They were remodeling when I was there and they were the loudest people. I was there for work and wrk nights so sleep during the day. I was there 14 days out of the 14 days I slept 4 days. The remodeling people were loud they were laughing loud, talking loud, just disrespectful for someone trying to sleep. Then had a guest for 4 days staying next to me that kept slamming her door everytime she entered or exited her room. I would yell for her to stop. She played loud music that was heard thru the wall and then smoked weed in her room which could be smelt in my room. So I was not pleased with this hotel and will not be back.
Crystal
2024 年 6 月入住 13 晚
2/10 糟糕
EDWARD,CHATTANOOGA
2024 年 6 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is undergoing renovation but should be closed until the work is complete. There is construction material, dust, dirt, bags of garbage, cigarette butts, tools, etc. all over the place. I chose this hotel partially because they have a pool. However, the pool is empty at this time and is used to store construction material. These facts should be specified in their Expedia listing. I feel I got cheated and am owed at least a partial refund since I did not get what was promised. The staff were adequate and the breakfast was below average for this caliber hotel.
EDWARD
2024 年 6 月入住 4 晚
4/10 很差
Paul
与家人出行
2024 年 6 月 17 日
满意:客房舒适度
不满意:员工和服务,清洁度
Construction Zone
I really wish Hotels.com would require properties to disclose when they are under renovation. This would be a big consideration in the decision process. Especially if paying full price.
This property was an absolute mess. No parking spaces because of construction trailers, closed pool, closed restrooms, boxes and supplies stacked everywhere, paint dust everywhere, disconnected ice machines, and so on. The room itself was finished and clean, but nothing else about the property was good. Felt like sleeping on a construction site.
Please require properties to disclose when they are being remodeled. It’s the ethical thing to do.