2/10 糟糕
Francisco P.
2025 年 8 月 23 日
满意：清洁度
We really enjoyed the house, however there was some details that should be included plus the check out was terrible. I’ve been renting houses since several years ago and I have never experience what I experienced on this property after the check out. First of all, there were limit supplies with 5 days staying. During the stayed we encountered the house has minors issues that we were not supposed to be attending such us leaks and running toilets. At the check out unfortunately we received a text message with false accusations that we broke a glass and shelf on the refrigerator. It’s very weird and concerning they sent you the picture after they finish cleaning the refrigerator, didn’t they supposed to send it before cleaning ?? On top of that , we received the complaint from the cleaning ladies that we left the house very messy? again there’s no pictures or proves about this and I’m very sure we left the house clean and organized as we usually do however that’s the reason we got charged almost 400 dollars for cleaning, they supposed to clean the house after it. If they want the renters to leave the house clean then they should provide cleaning supplies so we can leave the house very clean as they want to and no charge the cleaning fee. As a family the reason we went out for vacations it’s to enjoy and have a quiet time but instead this time it came with issues and false accusations with no properly proves. I would not recommend this house.
Francisco P.
2025 年 8 月入住 5 晚