2/10 糟糕
Mary Lou
与家人及幼儿出行, 与家人出行, 商务旅客
2025 年 5 月 22 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
TERRIBLE STAY
We did not have a good stay. First of all on the day of our arrival, I got a call and needed to cancel our stay, due to an emergency back home. I was not able to cancel there at property due to the reservation was made through a third party, without a $150 cancellation fee. Decided to stay the first night and leave the following morning.
Upon entering this establishment it just was not up to the Wyndham reputation. We entered the room and trying to settle in, the bedspreads seem discolored or dingy. Not enough pillows per bed. 2 dingy towels, not even a washcloth was found. The sheets were not at all what was to be expected, dingy and and not very clean. 1 roll of tissue, microwave did not work. All in all the place is so run down, and we felt a little unsafe.
Spoke to clerk, but response for another couple of towels was they didn’t have any. 2 towels were given for 3adults and one child.
Tried to make the best of it, we went to the store and purchased two sets of sheets and 2 more pillows, and Lysol, and some cleaning supplies for the tub.
We would have left the establishment, however it was late and no vacancies anywhere else.
Our family travels a lot, from to across the US. We stay quite often at Wyndham hotels, but have never had an experience like the one this past weekend. We will definitely not stay there again!!!! Nor will I use Expedia to book another stay!
PLEASE read the reviews before booking!
Mary Lou
2025 年 5 月入住 2 晚