This hotel was under renovation at the time of my visit. Check in took about 10 min. Once we got into our room we noticed the trash was not taken out from the previous guest. The bathroom had dead cockroaches on the floor. We told the front desk and they wanted to move us to a different room but I opted for the refund. It was disgusting and inexcusable. Don’t stay here!!
真实旅客
2020 年 3 月入住 1 晚
2/10 糟糕
真实旅客
2020 年 3 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 3 月入住 1 晚
10/10 超赞
Jerry,Perris Ca.
商务旅客
2020 年 3 月 9 日
满意:员工和服务,清洁度
For 50 bucks you get a very nice suite at a bargen price. Close to food and shopping.
Jerry
2020 年 3 月入住 1 晚
2/10 糟糕
Enrique,Torreon
与家人及幼儿出行
2020 年 3 月 4 日
不满意:清洁度、服务设施、住宿条件和设施
The worst hotel Ive ever stayed, no heating, super filthy, rude personel, shady charges, cash deposit. P
Enrique
2020 年 3 月入住 1 晚
2/10 糟糕
真实旅客
与家人及幼儿出行
2020 年 3 月 3 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
dirty no heat or cooling ..roaches te worst hotel ever stayed at.
真实旅客
2020 年 2 月入住 2 晚
2/10 糟糕
真实旅客
2020 年 3 月 1 日
真实旅客
2020 年 2 月入住 2 晚
6/10 一般
真实旅客
2020 年 2 月 20 日
满意:员工和服务,清洁度
真实旅客
2020 年 2 月入住 1 晚
2/10 糟糕
Melissa,San Francisco
2020 年 2 月 13 日
不满意:住宿条件和设施,清洁度
There were bugs all over the room, in the tub and on the bathroom floor, I checked in and about 30 min later, checked right back out and got a refund. I will never stay here or recommend this place to anyone. Looked like there were a bunch of druggies staying there and there was trash all over the property. The bear statue was cute though.
Melissa
2020 年 2 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2020 年 2 月 12 日
不满意:客房舒适度,住宿条件和设施
Rhere was no HEAT IN ANY OF THE ROOMS THEY GIVE U A LITTLE HEATER
真实旅客
2020 年 2 月入住 3 晚
2/10 糟糕
Jennie,Farmington
与配偶出行
2020 年 1 月 27 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
We needed to stay in Albuquerque one night so I made reservation for a ground floor room at Pan American Inn & Suites After checking in on Friday, January 24, we entered the room & discovered it was not cleaned!! The worker got us into another room which looked alright We later found the bathtub was not cleaned; it had hair on the tub!! The heater did not work and it got very cold. We didn't have a restful night!
On Saturday we found that we needed to stay another night so giving them the benefit of a doubt, I reserved a room at the same motel. The lamp in this room didn't work and the bathroom sink had a very slow drain! To our disappointment, we were given another uncleaned room! We couldn't open the third room which was on the second floor and there was a bad smell on that floor. We just opted to stay in that first room with the slow drain sink!
We left early the next morning and was very very disappointed with this motel!! We are not staying there anymore. When we asked to be compensated for all our troubles, Melissa and Shannon said to report it to Expedia since I had booked the room through you. So now that I've presented my complaints, I'd like to be compensated for what we encountered at this particular motel!! Thank you for your consideration.
Jennie
2020 年 1 月入住 1 晚
8/10 还可以
tony
2020 年 1 月 19 日
满意:客房舒适度,员工和服务
The roof was leaking in hallways and breakfast area. But they didnt have breakfast for two days we were there. The room was not vacum but was comfortable.
tony
2020 年 1 月入住 2 晚
2/10 糟糕
真实旅客
商务旅客
2020 年 1 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay Away From Here
I reserved two suites. Both smelled horrible. One heater refused to work. One suite had no couch in the room. Even though they advertise hot breakfast on the site and large illuminated sign on the property, they do not. No sheets for the one suite that had a couch. It was a very bad experience and I won’t stay here ever again.
真实旅客
2020 年 1 月入住 1 晚
4/10 很差
Vianey
商务旅客
2020 年 1 月 8 日
满意:员工和服务
不满意:住宿条件和设施
Not a c working 👎👎👎
Vianey
2019 年 8 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2020 年 1 月 6 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Front desk requested $100.00 cash deposit. No ATM avaliable so decided to leave. This was once a quality inn and was one of the nicest places to stay. What happen?? Been downhill for a while now. SIGN on door days no breakfast.
真实旅客
2019 年 12 月入住 1 晚
2/10 糟糕
真实旅客
2020 年 1 月 5 日
不满意:清洁度、服务设施、住宿条件和设施
真实旅客
2020 年 1 月入住 1 晚
4/10 很差
Robert
商务旅客
2020 年 1 月 4 日
不满意:清洁度、住宿条件和设施、客房舒适度
Never again
Plaster falling down from water damage. Doors not working. Bed with valleys where too many people slept on it through the years. No hair dryer. TV was very old with a dark picture. Advertised breakfast but a hand written sign that said NO BREAKFAST sorry.
Robert
2020 年 1 月入住 1 晚
2/10 糟糕
真实旅客
与家人及幼儿出行, 商务旅客
2020 年 1 月 1 日
不满意:员工和服务、服务设施、住宿条件和设施
We have stayed there before and was a great place to stay.
But over the last several monthes it went downhill very badly.
Will not stay there again and will not recomend to anybody.The homless people might not even stay there now
真实旅客
2019 年 12 月入住 4 晚
6/10 一般
真实旅客
与配偶出行
2019 年 11 月 25 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
It must be new management and they are trying to get things fixed up. There were many things that needed to be fixed or were not working correctly. I think when they get it all fixed up and functioning as it should, it will be a nice property, but right now it is clean and the staff was accommodating, but it may take a few weeks to get up to par.
真实旅客
2019 年 11 月入住 1 晚
2/10 糟糕
真实旅客
2019 年 11 月 21 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 11 月入住 1 晚
10/10 超赞
真实旅客
与家人出行, 商务旅客
2019 年 11 月 21 日
满意:员工和服务,清洁度
Es uno de los pocos hoteles que el check out es a las 12
真实旅客
2019 年 11 月入住 1 晚
2/10 糟糕
Richard
2019 年 11 月 17 日
Richard
2019 年 11 月入住 1 晚
2/10 糟糕
真实旅客
2019 年 11 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施
The room smelled really bad of dog pee and there was no heat!!!
真实旅客
2019 年 11 月入住 1 晚
6/10 一般
真实旅客
2019 年 11 月 10 日
不满意:住宿条件和设施,服务设施
Water damage in the lobby, no breakfast, computers were down, tons of bugs in the shower.
真实旅客
2019 年 11 月入住 1 晚
4/10 很差
Wilbert
与家人出行
2019 年 11 月 5 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
i wasn't too happy
it is good to make your own judgement, all people don't like the same things
Wilbert
2019 年 11 月入住 2 晚
4/10 很差
真实旅客
与配偶出行
2019 年 11 月 2 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The property was 'undergoing renovation' when we showed up (10/4). Staff was mostly accommodating, but there were notices on the property starting that Continental breakfast was no longer being served (as of about 2 months after we booked our stay and 2 months before our arrival). We were not notified of this before we arrived, but decided to stay anyway since we were not going to be there during breakfast hours - until the AC stopped working. We checked out after two days.