洲际酒店集团智选假日酒店及套房芝加哥-阿尔冈昆

4/10 很差

Zehui

2023 年 5 月 24 日

2023 年 5 月入住 1 晚

2/10 糟糕

Julie

2025 年 10 月 7 日

不满意：员工和服务

We arrived early. I went in to ask if they had a place to store my luggage until check-in. Before I could get the words out of my mouth I was cut off and told I arrived too early. Wasn’t asking to check in, just to store my suitcase for a bit. When I finally asked the question, I was cut off again and told there wasn’t room behind the counter and the front desk people didn’t have room for that. Then told I could put them in a conference room. I asked if it was secure and told no. I then asked if the 2 of the 3 rooms I reserved could be near each other so I could be near my blind mother to help her. Again, before I could complete my sentence, I was told the manager had already assigned the rooms and she couldn’t help me. So I gave up with Tina and loaded my bags on a cart. I had to get to a wedding rehearsal. The hotel engineer graciously took our bags and locked them in a conference room. When we arrived back to the hotel later that evening and were able to check I , the 3 rooms were all VERY separate. (Floors). We got our bags and went to our rooms. I went to get my mom settled first and the roo She was assigned was not clean or the bed made up. Somehow the front desk person (not Tina) was able to assign another to us. Now I had 2 rooms in the same hallway so we could be near my mom. The room I got had black stuff from in the toilet but we

2025 年 10 月入住 2 晚

6/10 一般

Edgar

2025 年 10 月 6 日

满意：员工和服务、服务设施、住宿条件和设施

不满意：清洁度

My room was not clean .

2025 年 10 月入住 2 晚

10/10 超赞

Anna

2025 年 9 月 28 日

满意：清洁度、员工和服务、住宿条件和设施

Nice

2025 年 9 月入住 2 晚

10/10 超赞

LB

2025 年 9 月 22 日

满意：住宿条件和设施，清洁度

Friendly

2025 年 9 月入住 7 晚

8/10 还可以

Christina

2025 年 9 月 20 日

2025 年 9 月入住 1 晚

10/10 超赞

James M

与家人出行

2025 年 9 月 10 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This was very clean & quiet. The breakfast was very good.The staff was there to meet all of our needs & very efficient.

2025 年 9 月入住 4 晚

8/10 还可以

Mike

2025 年 9 月 8 日

满意：清洁度、员工和服务、住宿条件和设施

I was pleasantly surprised at how nice the room looked until I got the microscope out. After further investigation, the bathroom was fairly bright and clean but the shower was full of what looked like urine stains down the middle. Let’s just say I was disgusted. Overall, the hotel looked fine to the naked eye but needed some tlc. Oh well I’ll stay elsewhere next time.

2025 年 9 月入住 2 晚

10/10 超赞

Valerie

2025 年 8 月 9 日

2025 年 8 月入住 2 晚

10/10 超赞

Suzanne

2025 年 8 月 4 日

满意：清洁度、员工和服务、住宿条件和设施

Definitely enjoyed the breakfast selection in the morning.

2025 年 8 月入住 1 晚

10/10 超赞

Chris

与家人出行

2025 年 8 月 4 日

满意：清洁度、员工和服务、住宿条件和设施

elevator 'up' button did not seem to work. took stairs the entire stay. not a huge deal

2025 年 8 月入住 2 晚

8/10 还可以

Joe

与配偶出行

2025 年 7 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Breakfast food was not that great

2025 年 7 月入住 4 晚

6/10 一般

David

与配偶出行

2025 年 7 月 22 日

不满意：服务设施

Meh at best

2025 年 3 月入住 1 晚

8/10 还可以

Sadie

与配偶出行

2025 年 7 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Building and area was great, very quiet and clean! Wish the beds were a little softer but I also have back issues and need a softer mattress. Other than that was perfect!

2025 年 7 月入住 1 晚

10/10 超赞

Suzanne

2025 年 7 月 19 日

2025 年 7 月入住 1 晚

10/10 超赞

Laura L

与家人出行

2025 年 7 月 16 日

满意：清洁度、员工和服务、住宿条件和设施

Super!

2025 年 7 月入住 1 晚

6/10 一般

Scott

2025 年 7 月 11 日

2025 年 7 月入住 1 晚

8/10 还可以

Christine

2025 年 7 月 11 日

满意：清洁度、员工和服务、住宿条件和设施

We were only overnight for a wedding. Everything was good.

2025 年 7 月入住 1 晚

10/10 超赞

Laura

与家人及幼儿出行, 与家人出行

2025 年 7 月 6 日

满意：清洁度、服务设施、住宿条件和设施

Evening staff and cleaning staff were very friendly and accommodating. Hotel was clean quiet and beds were comfortable.

2025 年 7 月入住 4 晚

10/10 超赞

Nidia

2025 年 7 月 5 日

2025 年 6 月入住 6 晚

8/10 还可以

Wendy

2025 年 7 月 3 日

2025 年 6 月入住 3 晚

10/10 超赞

Michelle

与家人出行

2025 年 7 月 3 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Good value and comfortable

Overall, the rooms are nice and very comfortable. You are best going down early for breakfast otherwise it gets a little bit dry, but there is hapes to choose from or pretty much anyone including healthier options. My only complaint would be the air conditioning units. They are very very loud and go on and that's all night. Powerful for when it's hot but incredibly loud and there really isn't. No quiet fan mode. Bring earplugs.

2025 年 6 月入住 4 晚

8/10 还可以

Heather

2025 年 7 月 2 日

2025 年 6 月入住 2 晚

8/10 还可以

Brian

与家人出行

2025 年 7 月 1 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Good but no cinnamon rolls!!!

Overall, our stay was fine. Room was comfortable, AC worked great, and hotel was quiet. However, we were very disappointed with the lack of the usual cinnamon rolls at breakfast. For years we've been coming to Holiday Inn Expresses and this is the first time that cinnamon rolls were not found. This is one of the primary reasons for booking. Hopefully this was just a temporary glitch.

2025 年 6 月入住 1 晚

2/10 糟糕

Mindy

2025 年 6 月 29 日

2025 年 6 月入住 1 晚

洲际酒店集团智选假日酒店及套房 芝加哥-阿尔冈昆

Holiday Inn Express Hotel & Suites Chicago-Algonquin by IHG

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