Beautiful views!
No bottled provided water in the room. Ridiculous for that price.
Dean
2025 年 5 月入住 1 晚
10/10 超赞
chiffon
与配偶出行
2025 年 5 月 5 日
满意:服务设施
Great stay
chiffon
2025 年 5 月入住 2 晚
10/10 超赞
Austin
与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great time! Would definitely recommend
Austin
2025 年 4 月入住 2 晚
10/10 超赞
diaz
2025 年 4 月 24 日
diaz
2025 年 4 月入住 2 晚
10/10 超赞
Katheryn
2025 年 4 月 15 日
Katheryn
2025 年 4 月入住 3 晚
4/10 很差
Anthony
2025 年 4 月 10 日
Anthony
2025 年 4 月入住 4 晚
4/10 很差
Jerry
与配偶出行
2025 年 4 月 1 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is distressed pretty beat up wouldn’t return honestly
Jerry
2025 年 3 月入住 3 晚
6/10 一般
Michael
2025 年 3 月 24 日
不满意:清洁度
Housekeeping never came to clean my room during my
Michael
2025 年 3 月入住 3 晚
2/10 糟糕
Robert
与家人出行
2025 年 3 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was not available until 8pm when the check in is posted for 4pm. Was not aware at time of booking that the beach club was not going to be available during my stay. This place is a cash cow and the owners clearly only care about money. Couldn’t pay me to stay here again. Do better Hilton.
Robert
2025 年 3 月入住 2 晚
10/10 超赞
Michelle
2025 年 3 月 7 日
满意:员工和服务、服务设施、住宿条件和设施
We came on a girls trip and we had an amazing time the island is so beautiful the resort was wonderful.
Michelle
2025 年 3 月入住 2 晚
6/10 一般
Kelly
与家人出行
2025 年 3 月 3 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The floor of our room was fithy and i never saw the staff mopping. All of the ice machines were out of order.
Kelly
2025 年 2 月入住 3 晚
6/10 一般
Andrew
与配偶出行
2025 年 2 月 24 日
满意:清洁度
不满意:服务设施
Our biggest complaint is this hotel advertised use of the beach club. It’s the first image you see for the hotel. This is very misleading. The beach club is closed to hotel guests when the Virgin Cruise line is at port which was the whole time we were there. We were able to use the beach club for about 2 hours on our last day. Second complaint is dining options.Breakfast options are terrible. Expensive buffet or fattening starchy lobby bar stale pastries. Those are the two choices. Very disappointed in that. Service in dining room is very slow despite only having a couple of tables sat with guests. Food is very overpriced.
We enjoyed the island and had a great time exploring it. But the hotel is a 3 star at best. They were changing names the weekend we were there from Hilton to Resort World, maybe with the new ownership they’ll revamp dining.
Andrew
2025 年 2 月入住 2 晚
8/10 还可以
Patricia
2025 年 2 月 22 日
满意:清洁度、员工和服务、服务设施
I love the dining experiences and friendly staff..but some of the lighting in my room was not working and my shower drain was clogged
Patricia
2025 年 2 月入住 4 晚
10/10 超赞
Yaslenco
2025 年 2 月 18 日
Yaslenco
2025 年 2 月入住 2 晚
8/10 还可以
Kevin
与家人出行
2025 年 2 月 17 日
满意:清洁度
不满意:服务设施,员工和服务
Kevin
2025 年 2 月入住 3 晚
8/10 还可以
Mario
与配偶出行
2025 年 2 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Très bon dans l’ensemble, par contre quelques employés font descendre la cote de satisfaction.
Mario
2025 年 2 月入住 2 晚
6/10 一般
Russell,Forest Hills
团体旅客
2025 年 2 月 16 日
满意:住宿条件和设施,员工和服务
Beautiful property. The main issue I had was my room. It was one of those rooms that has that weird connecting door to the room next-door. No idea why they put me in there. But I heard so much commotion from the people next to me all night and all morning. The other problem was the bathroom. For some reason, there was a massive puddle behind the toilet. Every time I cleaned it up, it would come back. I told the front desk in person because my room phone wasn’t working. They said they would fix it. They never did. I paid a lot of money for this place and frankly, I’m a little disappointed. And I have a video to prove these issues if hotel management wants to contact me.
Russell
2025 年 2 月入住 2 晚
10/10 超赞
Sonny
与家人出行, 团体旅客
2025 年 2 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sonny
2025 年 2 月入住 9 晚
10/10 超赞
Kayanna
与家人出行, 团体旅客
2025 年 2 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely property
Kayanna
2025 年 1 月入住 3 晚
2/10 糟糕
Loreta
2025 年 1 月 7 日
Loreta
2025 年 1 月入住 2 晚
2/10 糟糕
Maria
与家人出行
2025 年 1 月 5 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Maria
2024 年 12 月入住 3 晚
8/10 还可以
Angela,Adairsville
与配偶出行
2025 年 1 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First, I do not recommend the partial ocean view rooms. They overlook the busy, noisy street and ours overlooked the dumpster. Ocean view was very minimal. We were unable to use the Beach 360 club on a few of the days because the hotel was catering to the cruise line passengers. Everything was very expensive. I received an email several days prior to leaving offering an upgrade. Upon arrival, the staff had no indication of this and stated there were no upgrades. I asked again the next morning and was told to check back in an hour. Again there were no upgrades. We proceed to spend the afternoon at the rooftop pool which was nice but absolutely freezing and the hot tubs were not working. We left to get dressed for dinner only to get locked in our room as the door handle broke. The staff jumped on this immediately and gave us an upgrade that they all of a sudden had available. After that, the stay was nice and relaxing with a lagoon view room. All the food was extremely expensive and with not much else to do on the island we pretty much stuck around the resort.
Angela
2024 年 12 月入住 5 晚
6/10 一般
Laura
与家人出行
2025 年 1 月 1 日
满意:清洁度
不满意:员工和服务
Staff is slow and lazy. At Hemingway restaurant there was a young man pour water and one server to serve the whole restaurant. Food was not consistent and my dad had to change rooms three times of the air conditioner not working.
Laura
2024 年 12 月入住 4 晚
4/10 很差
James
与家人出行
2025 年 1 月 1 日
不满意:住宿条件和设施
A good number of the staff have an attitude about them on top of providing slow and sloppy service. Building is a bit run down and in need of serious renovation. Completely overpriced with limited dining options at and around the hotel.