We enjoyed our recent stay here. The room was excellent with a spotless new bathroom and comfortable bed. Better pillows would have been nice but not a problem for a short stay.
The food was very good but the service rather slow. We weren't in any hurry but 30-40 minutes to produce breakfast after ordering seemed a bit excessive.
Staff were all very friendly and helpful so positive overall.
真实旅客
2024 年 10 月入住 2 晚
10/10 超赞
Peretz
2024 年 9 月 6 日
Peretz
2024 年 8 月入住 1 晚
6/10 一般
Steven
与配偶出行
2024 年 5 月 14 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The room we were given at first hadn’t been cleaned properly there were stains on the coffee table and on the tray,the dust on the tv was thick! the window was open and looked out on a scruffy canopy above the kitchen so we had all the smells from that in the room, so I went to ask if there was another superior room we could have,as this stay was part of my wife’s birthday trip, fortunately they had one next door which was much better, not sure why you would stick someone in a smelly kitchen room when you have a better room available? Note to staff always give the best room you can if it’s available (no brainer!) as for the staff apart from being young and inexperienced they were helpful. The food was excellent we had dinner there and the breakfast was really good too. The quality of the bathrooms and beds and bedding were really good and the rooms decor could do with some touching up which would elevate this property, also I’d get a new cleaning team in! Even in the public areas of the pub and reception there was dead insects and flaking paint on the window culls which a hoover would have not gone a miss.
Steven
2024 年 5 月入住 1 晚
8/10 还可以
Susan
2024 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely
Stayed in River Till room, really spacious and comfortable. The bathroom had a separate claw foot bath which was wonderful after long days of walking. Only small complaint was that there was no shelving etc in the bathroom to store toiletries.
We booked evening meals each night and they were delicious and generous portions.
Breakfasts were nice, but seemed a bit hit and miss with regard to offer of fruit juice, tops ups of tea/coffee and the cooking of poached egg, so tried fried egg the next day which was fine but day after the fried egg wasn’t cooked fully.
Having said this, staff were lovely and friendly and we would stay again.
Susan
2024 年 4 月入住 3 晚
10/10 超赞
Hugo
2024 年 2 月 18 日
Good getaway spot
Lovely staff. Shower good pressure, bed comfy and nice and big. Generally pleasent experience
Hugo
2024 年 2 月入住 2 晚
10/10 超赞
Colin
商务旅客
2024 年 1 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Generally excellent
The pub hotel has been modernised. Room was very smart. Bathroom spacious and modern. Food was excellent.
Only area of improvement would be to start breakfast earlier - 8.30 is too late!
Colin
2024 年 1 月入住 1 晚
10/10 超赞
Kendal
与配偶出行
2023 年 12 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing stay! Comfortable bed, delicious food, friendly staff. Cannot express how much we enjoyed our stay here. Only one night but wish we could have stayed for more. They changed our room to one with a bathtub easily, the room was spacious the staff was kind and the room warmed up nicely to enjoy a rainy evening in. They had everything we needed for a wonderful night. Would stay here again in a heart beat
Kendal
2023 年 12 月入住 1 晚
10/10 超赞
nicolas
与配偶出行
2023 年 9 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Emplacement était super ainsi que la beauté et la grandeur des chambres. Tout était parfait!
nicolas
2023 年 9 月入住 1 晚
10/10 超赞
Ian
与家人出行
2023 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ian
2023 年 9 月入住 2 晚
10/10 超赞
Karen
2023 年 9 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Karen
2023 年 9 月入住 1 晚
10/10 超赞
Colin
2023 年 9 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brilliant stay
Great room, great food. What more do you need.
Colin
2023 年 9 月入住 1 晚
4/10 很差
Robin,Accrington
2023 年 8 月 28 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Robin
2023 年 8 月入住 2 晚
4/10 很差
dana
商务旅客
2023 年 7 月 29 日
不满意:清洁度、住宿条件和设施、客房舒适度
Disappointing
The room was smelling of feet or dog I was unsure but not pleasant .
I mist breakfast because this was served to late at 08:30 till 10 . To late
dana
2023 年 7 月入住 1 晚
10/10 超赞
Sharon
与配偶出行
2023 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
What a find on our driving trip around Northumbria! Beautiful rooms in a small pub. The food in the pub was fantastic (so much so we ate there both nights of our stay) and the staff were just brilliant. The included breakfast was incredible! It was a great location for exploring the surrounding area like Alnwick and Bamburgh castles. Highly recommend it and we would definitely stay there again if travelling to that part of the UK.
Sharon
2023 年 7 月入住 2 晚
10/10 超赞
Ashley
2023 年 7 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay
Excellent place to stay. Staff very friendly. Comfortable room. Fabulous breakfast
Ashley
2023 年 7 月入住 2 晚
10/10 超赞
Neville
2023 年 6 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great atmosphere - very friendly staff. Would strongly recommend.
Neville
2023 年 5 月入住 3 晚
10/10 超赞
charleen
与配偶出行
2023 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Percy Arms sits within a farming landscape clustered within a village of beautiful stone buildings. It's presence is solid and homely. The room was large and welcoming with beautiful linens and finish. The bath was vast and luxurious. Here was the only true King Sized bed I was treated to in the UK. Thanks for the comfort you've placed here for travelers like me! The care and attention you put into your property is unmistakable and appreciated!
charleen
2023 年 4 月入住 1 晚
10/10 超赞
David
与配偶出行
2023 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely room with excellent bathroom/shower. Good food and friendly staff.
Handy location for various parts of Northumberland.
Would certainly recommend.
David
2023 年 4 月入住 2 晚
10/10 超赞
Robert
2023 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely Country pub
Lovely friendly pub, very comfy bedroom. Staff were amazing , could not do enough for you. Excellent food , both at breakfast and on an evening. Will definitely visit again.
Robert
2023 年 3 月入住 3 晚
10/10 超赞
Chris
2023 年 3 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chris
2023 年 3 月入住 2 晚
10/10 超赞
Linda
2022 年 8 月 20 日
Linda
2022 年 8 月入住 1 晚
6/10 一般
Geoffrey
2022 年 7 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Parking on site was a problem and street parking was a problem too with residents having no parking signs outside their houses.
We found the room very good however the bed was uncomfortable for us.
Geoffrey
2022 年 7 月入住 1 晚
10/10 超赞
Susan
2022 年 5 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Percy Arms, Chatton
Our stay began with delicious complimentary brownies at check in and it just got better and better. Fabulous large room (and bathroom), lovely decor throughout and well kept attractive outside areas. Staff friendly and helpful at all times. Breakfast was superb, along with all the meals we had. Best steak and ale pie ever! Fresh vegetables, beautifully cooked. So comfortable - great night’s sleep. Could not fault the Percy Arms and will go back. Lovely area within reach of both coast and country, and so much to see and do including Bamburgh and Alnwick.