“The hotel itself was quite nice and boasted an excellent location, right next to the highlights of the old town. The room was also very spacious and well-equipped. However, the best part of the hotel - the sauna - was not properly communicated to me during check-in, which I only discovered on my last night, much to my disappointment.
I feel that the hotel should provide better information to visitors about the amenities and facilities they offer. Had I known about the sauna earlier, I could have……