Unfortunately, this was the worst Marriott I have ever stayed at. It was a surprise for my husbands birthday and it could not have went worse. No bar, restaurant, shuttle, and very dirty. Do better Marriott if your charging 250 per night!
Amy
2024 年 11 月入住 1 晚
10/10 超赞
Kurt
商务旅客
2024年11月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kurt
2024 年 11 月入住 3 晚
2/10 糟糕
Darrel
2024年11月24日
不满意:员工和服务
The lights went out in Amarillo.
Electricity went out. It was scheduled but we were not given a letter with the notification as other guests were. The coffee supply’s were not delivered. They did not clean the room. The phones did not have the cable to connect to the outlets. The water for the shower took 15 minutes to heat up. Hotel.com would not reimburse me the one key credit I used the book this room. Never had this many issues with one hotel. I don’t know if Marriott vets their hotel partners very well.
Darrel
2024 年 11 月入住 2 晚
10/10 超赞
Stanley
与家人出行
2024年11月18日
满意:员工和服务,清洁度
The tub in 605 is dangerously slick. The "grip material" that was once painted on the tub floor for safety has long since been worn away. Suggest rubber bath mat and/or a warning poster.
Stanley
2024 年 11 月入住 2 晚
10/10 超赞
Judy
2024年11月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful place to stay. I will be back for sure.
Judy
2024 年 11 月入住 2 晚
2/10 糟糕
Rusty
2024年11月17日
不满意:服务设施,清洁度
The bathtub had hair all in it and the bath towels also had hair in them. The ceiling in the bathroom had a discolored film on it and had hair stuck to the ceiling. Very disappointed
Rusty
2024 年 11 月入住 1 晚
4/10 很差
Drake
2024年11月16日
满意:住宿条件和设施,清洁度
不满意:员工和服务
We did not get breakfast with our room which would have been ok if the prices weren’t so high for breakfast at the Bristo. The room was ok but the AC didn’t work that great and the hot water was not that great either and for the price we paid all should be included. I don’t think we will stay there again. Was not kid friendly at all.
Drake
2024 年 11 月入住 1 晚
10/10 超赞
richard,humble
2024年11月15日
richard
2024 年 10 月入住 1 晚
8/10 还可以
William
2024年11月13日
满意:清洁度
William
2024 年 11 月入住 2 晚
10/10 超赞
krystal
2024年11月10日
krystal
2024 年 10 月入住 1 晚
10/10 超赞
CALEB
2024年11月5日
满意:清洁度、员工和服务、住宿条件和设施
Nice Hotel in a great location. Walk to great restaurants and bars
CALEB
2024 年 10 月入住 2 晚
10/10 超赞
Hunter & Veronica
2024年11月3日
满意:清洁度、员工和服务、住宿条件和设施
Staff was very accommodating. Room was very spacious, and comfortable
Hunter & Veronica
2024 年 10 月入住 1 晚
2/10 糟糕
Catherine
2024年11月3日
满意:住宿条件和设施,清洁度
I had to check out 2 days early due to personal family issues. The front desk told me there were no issues and my credit card would be credited. That was not the case! On my return home, i contacted this property and was told refunds are not provided on prepaid bookings. I left a message on the voice mail of the manager and never received a return call! I would NEVER recommend booking at Courtyard by the Marriott in Amarillo EVER. So very disappointed with this trip and will never use Expedia again for my travel plans..
Catherine
2024 年 10 月入住 3 晚
8/10 还可以
Mario
2024年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Maybe change the shower curtain
Mario
2024 年 10 月入住 1 晚
4/10 很差
Christina
2024年10月25日
Christina
2024 年 10 月入住 2 晚
10/10 超赞
Kelsi,Stephenville
2024年10月21日
Kelsi
2024 年 9 月入住 2 晚
2/10 糟糕
Janeen
2024年10月21日
满意:住宿条件和设施
Given a handicap room bed was awful, seemed old overused mattress would have hurt my back pullout bed was broken. Did not feel up to Marriott standards. The location was nothing else around seemed like dead area.
Janeen
2024 年 10 月入住 1 晚
10/10 超赞
Robert
2024年10月20日
Very nice
Robert
2024 年 10 月入住 1 晚
10/10 超赞
Randy
与家人出行
2024年10月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and accomodatibg staff
Randy
2024 年 10 月入住 1 晚
6/10 一般
Julie
2024年10月13日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Poor a/c in an otherwise great hotel
I’ve always liked this hotel, but the last 2 stays over a period of time the a/c in the hotel rooms were not blowing cold air. It’s too hot to sleep. So, if a/c in a hotel room on an almost 100° day is not your thing, then this is the place for you. It’s truly sad because the front desk people are nice, the food bistro is nice. Our room was spacious and clean. And, the bed is super comfortable. No apologies have been made for lack of a/c.