Fantastic stay, with a touch of lux in an ideal location and lovely staff! Would recommend
Beatrice
2025 年 2 月入住 2 晚
10/10 超赞
Simon
与配偶出行
2025 年 2 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly, attentive staff. Tasty breakfast. Comfortable room, with complementary gin. Enjoyed spending time in the spa. Used our Expedia reward in the bar, relaxing in front of the fire. A great birthday getaway. Just a shame that they feel the need to charge for parking. Would certainly recommend Rothay Garden and hope to return in the future.
Simon
2025 年 2 月入住 2 晚
6/10 一般
Izaak
2025 年 2 月 20 日
不满意:员工和服务
Great room and lovely spa. However one incredibly rude staff in the restaurant that made you feel like asking any question was insulting. For how expensive it is you don’t expect to be treated like that!
Izaak
2024 年 12 月入住 2 晚
10/10 超赞
Harry
与配偶出行
2025 年 2 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely place
Harry
2025 年 2 月入住 1 晚
8/10 还可以
Saira
与配偶出行
2025 年 2 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
N/A
Saira
2025 年 2 月入住 2 晚
10/10 超赞
Amy
与配偶出行
2025 年 2 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing room and comfy bed
Perfect location to walk into grasmere
Spa was wonderful
Amy
2025 年 2 月入住 1 晚
8/10 还可以
Dale
与配偶出行
2025 年 2 月 3 日
满意:员工和服务、服务设施、住宿条件和设施
Good hotel in great location for walking/cycling. Great breakfast choice ,reasonable evening meal as well but small portions.
The only thing that really disappoints is they add gratuity to each drink you buy & to the evening meal…65p & 7.50 respectively. They have also started to charge £10 car parking.
Dale
2025 年 2 月入住 1 晚
10/10 超赞
Sarah
2025 年 2 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely stay
Sarah
2025 年 1 月入住 2 晚
6/10 一般
Paul
与配偶出行
2025 年 1 月 18 日
满意:清洁度、员工和服务、服务设施
Rothay Garden is great, just don't book through Expefia.
Paul
2025 年 1 月入住 1 晚
8/10 还可以
Michelle
2025 年 1 月 6 日
Michelle
2024 年 12 月入住 2 晚
10/10 超赞
Liudmila
2024 年 12 月 10 日
Liudmila
2024 年 11 月入住 2 晚
10/10 超赞
Lewis
2024 年 12 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lewis
2024 年 12 月入住 2 晚
8/10 还可以
Alison
2024 年 12 月 3 日
满意:清洁度
We were upgraded to a better room so that was really nice. Room up on 2nd floor and without a lift just as well we could carry our own luggage. Room very comfortable, although we noticed that the bathroom radiator didn't work. Shower excellent. All very clean with nice tea/coffee making facilities.
Breakfast very good with a good variety of choices. We ate in the restaurant in the evening once. Food nicely prepared and served well.
Our biggest gripe is having to pay to park in the hotel car park. This is the first time we've encountered this and were very surprised by this. Additionally they charge Service Charge on every drink or meal. It didn't matter to us, but we overheard a few complaints about this.
Alison
2024 年 11 月入住 3 晚
10/10 超赞
Miss
与家人出行
2024 年 12 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Miss
2024 年 11 月入住 2 晚
6/10 一般
Samena
与家人出行
2024 年 12 月 1 日
满意:住宿条件和设施,清洁度
Beautiful lodge but limited options for.breakfast and dinner otherwise a fantastic place to stay
Samena
2024 年 11 月入住 3 晚
8/10 还可以
Matt
与配偶出行
2024 年 11 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a wonderful stay at this hotel! The staff were exceptionally friendly and welcoming, making us feel right at home. The spa facilities were a real highlight—so relaxing and luxurious. The food was absolutely superb, with a high-end dining experience that exceeded expectations. The location was perfect, offering easy access to nearby attractions. Overall, it was a really nice experience, and I would definitely recommend it to anyone looking for a top-notch stay.
Matt
2024 年 11 月入住 3 晚
10/10 超赞
DARREN
2024 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
DARREN
2024 年 11 月入住 1 晚
6/10 一般
Malcolm
2024 年 11 月 17 日
Malcolm
2024 年 11 月入住 2 晚
6/10 一般
Judy
2024 年 11 月 14 日
Judy
2024 年 10 月入住 1 晚
10/10 超赞
Derek
2024 年 11 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Derek
2024 年 11 月入住 2 晚
10/10 超赞
michael
2024 年 11 月 9 日
michael
2024 年 11 月入住 1 晚
10/10 超赞
Susan
2024 年 11 月 9 日
Susan
2024 年 10 月入住 2 晚
6/10 一般
Sandra
与配偶出行
2024 年 11 月 8 日
满意:清洁度、服务设施、住宿条件和设施
On first impression, we started off not great as there was a mixup. If you bring a dog you MUST book a dog friendly room - not just let them know a few days before as they won’t let you bring your dog if a dog-friendly room isn’t free.
They were willing to discuss which I appreciated but I still couldn’t bring my dog.
The room I got, was the one above the kitchen, which meant between 8pm and 11pm I smelled cigarette smoke from staff and heard conversation outside. We reported this to manager and his first comment was to speak with staff. It didn’t work as it happened again the second night. My husband went downstairs to tell reception again and it finally stopped and didn’t continue the last day we were there. They offered a complimentary drink in our room, which was kind and thoughtful.
So all in all - I appreciated the responsiveness after our pushing, but I think the staff need some training on courtesies regarding noise and smoke given the kitchen is below one guest room.
Otherwise the amenities were very nice. Last comment. Go for the full English at breakfast for a substantive meal, otherwise the portions strangely give you ‘military rations’ vibes (I.e. bland handful of green peas atop dry toast with poached eggs - strange item?). Anyway - all in all favorite was the spa facilities and the location in Grasmere. Thanks for a pretty much pleasant experience.