I wish I had the option to give this 4.5 stars—the experience as better than 4 stars, but with just a few issues that prevent it from getting a top rating. Pros: The location is great. The building is truly an architectural masterpiece with beautiful designs and historical details every where you look. Our deluxe king room on the ground floor was bright and spacious with big windows overlooking the canal. The bar was lovely. The pool area and fitness center were well-appointed; we particularly enjoyed the saunas. The room had several nice amenities, including a mini-fridge with some complementary soft drinks. Each evening someone would come and put a postcard wishing us a good night on our bed, along with two individually-wrapped pieces of nougat. (It was a very nice gesture, though nougat is an acquired taste...) Cons: We went 3 days without hand soap, assuming it was a Dutch thing to use the body wash in the shower for handwashing. (A bar of soap quietly appeared on day 4.) The big issue was the room temperature. The weather outside was a beautiful 68ºF/20ºC, but our room would regularly reach about 80ºF/26ºC during the day, even with the drapes closed. The thermostat did nothing and the windows were sealed shut. I understand not wanting to power up the air conditioning when the weather is mild outside, but a little ventilation would have gone a long way to make the room temperature more comfortable. Thankfully, it cooled off a bit each night.