We tried to contact the hotel before we arrived, since we knew we wouldn’t be able to check in before 9 pm/ during their working hours.
We send mails, tried to call - no replies.
The day of arrival we got an email that they will put our key in a box, since we will arrive late.
They did not send us a code for the box, so we couldn’t access the key. We tried to call and ring the bell - again nothing.
We tried the numbers on the box and were lucky to find the right ones after like 2 hours.
The next day a woman from the hotel opened the room while we were sleeping. She said she wrote a message and tried to call us. Her colleague made a mistake. She only checked us in for one night and not as planned for 3.
The next thing was that the room door was not able to be locked from the outside, only from the inside. So we had to leave the room open, when we wanted to go out. They fixed the door the night before we left.
Our last night we met 2 ladies who said that they are also checking in late. They got the code for the box, but there’s no key in the box.
When we told the hotel woman, about our difficulties and that we didn’t get the code for the key box, she said it’s the first time something like that has ever happened.
