We stayed in this hotel 3 nights, whole duration of time the shower head was not working and after asking stuff to fix it and them supposedly fixing it-still was not working, fridge was not working till they either change or fix it, iron fell apart while being plugged in-luckily i did not got electric shock, when we came to lobby customer service and ask for partial refund or discount - they refused, they never offered us another room for all these inconveniences, and gave us cold unfriendly attitude, especially lady who said she was the manager. Hotel located in nice place and looks pretty outside, breakfast had good choices, but amenities in the room are old and non-working and some customer service employees of this hotel should not be working in hospitality industry