I made my reservation through Expedia for the same day late in the afternoon/early evening and paid ahead for my stay. Due to ferry schedules, I arrived at the motel late in the evening. When I arrived at the motel the office was closed and not scheduled to open again until 11:00AM the next day. There was no key box or way to contact the management. I had to find and pay for another hotel, one that offered full service. I expect Expedia or Cap Sante to refund my pre-payment of $105.06.
Kurt
2025 年 5 月入住 1 晚
6/10 一般
cynthia
与家人出行
2025 年 5 月 18 日
Close to Marina and Safeway so we could catch our whale watch charter. Right off the main thoroughfare so it is a bit noisy from the road. Our room was across the street from the main property and we had no one above or on either side of us so it was quiet. I had requested a first floor room, which they accommodated.
That was great, although first floor rooms are for pet owners so the condition of the furniture, doors and bedding showed a lot of use.
cynthia
2025 年 5 月入住 1 晚
10/10 超赞
felix
2025 年 5 月 5 日
It ok
felix
2025 年 4 月入住 2 晚
10/10 超赞
Didi
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
staff are friendly, room is clean, and location is very convenient.
Didi
2025 年 5 月入住 1 晚
10/10 超赞
Laura
与家人出行, 带宠物出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
The location is great, staff is friendly and helpful.
Laura
2025 年 4 月入住 1 晚
2/10 糟糕
Michelle
与家人出行
2025 年 4 月 10 日
不满意:服务设施,员工和服务
We checked in to a curt front desk receptionist. The next day our door lock was broken. As the office was closed at 9:45 am we were given a temporary key. We were away all day for a big event. At 9:30 pm we received a call from a yelling manager insisting we return immediately with temporary key. Everyone at our otherwise quiet dinner could hear her. We returned to being locked out of our room. Police were called. We were only allowed back in to our belongings and paid for room once we apologized?!? For poor management, broken locks, criminal egos? We are not sure but will not be going back. Reviews about an older property, hard pillows and noisy refrigerators are accurate. What a shame as it has changed hands and was well liked before the new management.
Michelle
2025 年 4 月入住 2 晚
10/10 超赞
Shannon
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay! The room was huge with a refrigerator, microwave and table to eat at. You can’t beat the location! Staff was nice as well. I will stay here again.
Shannon
2025 年 4 月入住 3 晚
6/10 一般
Roman
2025 年 3 月 21 日
Roman
2025 年 2 月入住 3 晚
10/10 超赞
Jay
2025 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Very clean and nice and affordable.
Jay
2025 年 3 月入住 2 晚
8/10 还可以
John
商务旅客
2025 年 3 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Close to harbor and good views
John
2025 年 2 月入住 1 晚
8/10 还可以
Stephen
2025 年 3 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Clean and great central location. Can walk to everything
Stephen
2025 年 3 月入住 1 晚
10/10 超赞
Caleb
2025 年 3 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Executive
Caleb
2025 年 2 月入住 1 晚
10/10 超赞
Caleb
商务旅客
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施
It was a good stay I just feel if they renovated completely it would look beautiful but the service was on par with a 5 star hotel the lady was very sweet and not rude ever.
Caleb
2025 年 2 月入住 1 晚
10/10 超赞
Cheryl,Mesquite
团体旅客
2025 年 2 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was beautiful and soaking in the hot tub while watching the sun come up was amazing! Room was comfortable, clean and quiet.
Cheryl
2025 年 2 月入住 1 晚
6/10 一般
John
商务旅客
2025 年 2 月 19 日
满意:员工和服务
Close to boat harbor
John
2025 年 2 月入住 1 晚
2/10 糟糕
Charles
2025 年 2 月 17 日
不满意:员工和服务
Huge fail by Hotels.com
I booked at Hotels.com online a few minutes before 9:00, still an hour away from the hotel, and it was only when I finished my booking that they pointed out more clearly that the front desk was only open until 9:00 pm. I tried to call them, but no one answered, and there's now way contact anyone at Hotels.com. I will never use Hotels.com again. They did not make clear that the policies and procedures of the particular property made it impossible to meet the requirements.