6/10 一般
Samantha
与家人及幼儿出行
2025 年 8 月 1 日
不满意：服务设施
After an 8 hour drive, we had issues getting into the house, as the code provided didnt work and so then we had to find where the lock box was located and find the key, which can only be used on the front door! We had no reception or wifi the entire time we where there, we reset the router countless times and there was no internet access... but we couldnt call and ask for help because we also had no phone reception! No tv available either as there is no aerial so without internet there is no TV! The house was not clean, the floors where dirty and the lounges and carpets where stained and had crumbs/dirt all over them. The hot water kept going freezing cold half way through a shower, requiring us to turn off the tap and start again! The light fitting in the bedroom was half hanging out of the roof with wires exposed. The only way to keep the house warm was to have both the fireplace and aircon running at the same time! The beds where comfortable but the linen was stained and looked dirty. There was not a good supply in the kitchen, we had to share 1 knife to eat a steak! For the price we paid for 4 nights, we certainly expected more. Very disappointed in this property!
Samantha
2025 年 7 月入住 4 晚