Evelyn was great at reception. She guided me throughout Antigua and arranged a great driver to Atitlan.
The ladies make beautiful breakfasts. The room was beautiful and clean. The know me as Vivien there! Thank you all!
真实旅客
2019 年 12 月入住 2 晚
4/10 很差
concerned,Los Angeles, CA
与配偶出行
2019 年 11 月 9 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
I am surprise how did property gets high ratings.The owner seems to not care for guests and instead manages this place poorly. All staff members seemed to be worried and concerned about losing their job and provide the minimum amenities to guest.
We checked in at 3pm and spent few hours in the room trying to rest fron our trip. However, the drapes have no blackout and the doors were poory frabicated locally allowing all sound to travel inside the room. Good luck trying to rest or to sleep after 6am.
We went out for dinner and when we got back all lights were off in a ridiculous effort to save energy, creating a hazard for guest. I understand climate change and trying to conserve energy, but this is ridiculous.
The worst was yet to happen. A guest had a giant dog - regardless that NO PETS ARE ALLOWED is stated on Expedia. My wife is allergic to dogs and got extremely sick. When i contact the owner, she refuse to provide a refund and i had ro contact Expedia to cancel my second night. PLEASE NOTE THAT I PAID $150 A NIGHT FOR WHAT WAS SUPPOSED TO BE A SUITE. Please do yourself a favor and stay away from this property.
concerned
2019 年 11 月入住 2 晚
10/10 超赞
CarlosRojas,San Jose Costa Rica
与配偶出行
2019 年 10 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Uno de los mejores lugares en los que me he hospedado. La atencion personalizada, la nitidez de las habitaciones, el personal de limpieza y el desayuno. Volveria a quedarme mil veces.
Lugar muy romantico.
CarlosRojas
2019 年 10 月入住 3 晚
10/10 超赞
jose
2019 年 8 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Muy agradable lugar y un personal excelente!
jose
2019 年 7 月入住 1 晚
10/10 超赞
Ewa
2019 年 7 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great boutique hotel.
Great hotel in the centre. We had a suite which was beautiful. Staff were lovely and breakfast was great!
Very clean and comfortable.
Ewa
2019 年 7 月入住 1 晚
10/10 超赞
真实旅客
2019 年 7 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful, quiet, great jacuzzi on the roof deck. Great breakfast too.
真实旅客
2019 年 7 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2019 年 6 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente beautiful place. It rocks. Giives a sense of the home away from home. Cozy. Romantic.
真实旅客
2019 年 6 月入住 1 晚
10/10 超赞
真实旅客
2019 年 5 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
exceptional stay
This place is so amazing! The customer service was exceptional! We thoroughly enjoyed our stay in Antigua. The space is central to all touristy sites but on a quiet and serene block.
真实旅客
2019 年 5 月入住 4 晚
10/10 超赞
真实旅客
2019 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 5 月入住 2 晚
10/10 超赞
Ilissa,St. Louis, Missouri, USA
团体旅客
2019 年 3 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, new very clean, very stylish and aesthetically pleasing. Staff is wonderful, extremely helpful with suggestions of things to do and restaurants. Eager to make reservations and bookings. Excellent breakfast.
Ilissa
2019 年 3 月入住 5 晚
10/10 超赞
真实旅客
2019 年 3 月 11 日
真实旅客
2019 年 3 月入住 5 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 1 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooftop views were beautiful. Breakfast was tasty.
真实旅客
2018 年 12 月入住 3 晚
10/10 超赞
Hector
2018 年 12 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente hotel en todos los aspectos. Super recomendado y excelente ubicacion.
Hector
2018 年 12 月入住 1 晚
10/10 超赞
真实旅客
2018 年 11 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Charming place with friendly staff. We loved the breakfast and location of the hotel. Especially liked the gorgeous view from the roof garden.
真实旅客
2018 年 11 月入住 2 晚
10/10 超赞
真实旅客
2018 年 11 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice botique hotel in great location
Great experience. The jacuzzi on the rooftop is spectacular!
真实旅客
2018 年 10 月入住 3 晚
10/10 超赞
Mrs.K,Antigua, Guatemala
2018 年 10 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a very nice hotel, close to everything! The staff was very friendly.
Mrs.K
2018 年 10 月入住 1 晚
8/10 还可以
Excellent
2018 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
the hotel is very cozy, beautifully decorated, and the rooms are very comfortable.
Excellent
2018 年 10 月入住 2 晚
10/10 超赞
Carolina
2018 年 10 月 22 日
满意:清洁度、住宿条件和设施、客房舒适度
Todo estuvo muy bien
Carolina
2018 年 10 月入住 2 晚
10/10 超赞
Manuel,Guatemala
2018 年 9 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Realizamos un viaje en pareja con mi esposa, lindo lugar, amable atención, definitivo volveremos