It's difficult to know where to start. The hotel was run-down, dirty and unkempt thoughout. The carpets on the stairs had turned to a kind of blackened mush due to their age and dirtiness.
My room had not been properly made up. There were used (threadbare) towels on the bathroom floor, with no fresh ones left.
The curtains were not large enough to cover the whole window space, meaning the daylight flooded in and woke me at 5.40am.
Even if I'd remained asleep I would have been woken by a fire alarm which inexplicably went off at 7am.
There was no room in the car park, meaning I had to park at the hotel at the other end of the road and walk the long distance.
Breakfast was severely over-priced at £12.50 a head.
The lift was not working, and the stairways were difficult to navigate with luggage due to their narrowness.
The only positive point was the young Indian lady on reception, who was charming and polite.
Though this offered the cheapest stay in Arrochar at £48, this price was way too high for the shockingly poor standards throughout.
MARK
2025 年 5 月入住 1 晚
8/10
Hotel staff were very accommodating
Lorraine
2025 年 5 月入住 1 晚
10/10
Jackson
2025 年 4 月入住 1 晚
10/10
The staff were so lovely and helpful. Hotel was very clean good facilities. Big bar and restaurant area 💞
Grace
2025 年 4 月入住 2 晚
8/10
The staff were lovely, very helpful. Dinner was great and affordable, same as breakfast. Unfortunately my bed was extremely uncomfortable, could feel every spring in the mattress. I feel the staff should have noticed this when they initially made up the bed. Reported this on my way out.
Lynne
2025 年 4 月入住 1 晚
4/10
A group of 4, we checked in, put the two car registrations in to the machine. When home, both parties received multiple demands for parking charges. We contacted the hotel, no help, we sent proof with e mails and unfortunately because we engaged with the parking company, we’re now getting lies and excuses threatening court action. This has ruined an emotional and sad trip to scatter our Aunt’s ashes. The hotel should step in and sort this company’s treatment of guests.
Cindy
2025 年 3 月入住 1 晚
10/10
The staff in the reception upgraded my room with loch view.
Abijith
2025 年 4 月入住 1 晚
2/10
Lift not working, put 4 floors up which was a mission as you had to go round corridors to get to next step of flights. No running cold water in room, windows were unsafe, no restriction on how wide they open.
Claire
2025 年 2 月入住 1 晚
10/10
lawrence
2025 年 2 月入住 1 晚
6/10
The hotel is ok for money but we arrived on Friday night and first impressions were poor. Lots of noisy drunk people in hot tub then got to our room and lock was broken, someone clearly tried to break in. In fairness they gave us a much better room but then we got back from pub about 10 pm there was very loud music with lots of drunk people and this music played very loud until midnight. If you want a weekend partying and happy to sleep above a nightclub then it’s great but if you want a nice quiet weekend away with your wife then avoid at all costs.
Phil
2025 年 2 月入住 2 晚
10/10
We had a lovely stay at the loch long hotel. The room was clean and comfortable with a good sized bathroom.
Christine
2025 年 2 月入住 2 晚
10/10
Gerald
2025 年 2 月入住 1 晚
6/10
Lindsay
2025 年 2 月入住 1 晚
6/10
Staff and service were great. Lovely view from the room. Very cheap room rate and evening meal was good for the money. Hotel was freezing and had to sit with winter jackets on to eat the meal. Heating in the room did not work. Lift not working so had a lot of stairs to carry bags up.
John
2025 年 2 月入住 1 晚
10/10
Craig
2025 年 2 月入住 1 晚
8/10
Ideal hotel for Arrochar area, friendly staff
Matthew
2024 年 12 月入住 2 晚
4/10
Geoffrey
2024 年 8 月入住 3 晚
10/10
Personnel accueillant et tres gentil. Merci pour tout.
isabelle
2024 年 11 月入住 1 晚
10/10
Micah
2024 年 10 月入住 1 晚
6/10
Ceiling was leaking and rooms had obviously not been refurbished for a long time. Staff were very pleasant in sorting out any issues and the hotel is in a fantastic location at a low price so can't complain too much. Scenary is fantastic a short walk away, with options for eating and drinking.
Daniel
2024 年 8 月入住 2 晚
2/10
Sean
2024 年 10 月入住 1 晚
4/10
Een verwaarloosd pand. Er wordt niet geinvesteerd. Geen lift voor 4 hoog. Geen gezellige aankleding. Voordeur stuk, lift stuk, lekkage in lounche.