Very friendly, under renovations so was a little inconvenient. Enjoyed our stay.
Denise
2025 年 5 月入住 2 晚
4/10
Staff excellent...breakfast terrible...toilet paper dispener inconveniently placed...no amenities...still charged full rate...was in town for a wedding...others ingroup also disappointed...we had people from south carolina close to charlotte and upstate ny and vermontand other states
Don
2025 年 5 月入住 2 晚
4/10
They are in the middle of a major renovation, it might be ok when completed, but I wouldn’t recommend it now.
kittleSusan
2025 年 4 月入住 3 晚
10/10
At first I was disappointed that there was no microwave in the rooms with having children . However the front dest workers were amazing. And we were aloud to use the mircowace downstairs. I didnt catch the workers name at the front desk, while we were in the gym , he brought us cold waters and very helpful to whatever we needed. They are still remodeling the hotel , however it was no bother to us. We had a great stay overalls.
Jessica
2025 年 4 月入住 3 晚
8/10
Rhonda
2025 年 4 月入住 1 晚
10/10
N/A
Stacy
2025 年 3 月入住 1 晚
10/10
Remodeled and clean!
Rebecca
2025 年 2 月入住 2 晚
10/10
Tiffany
2025 年 2 月入住 1 晚
10/10
Everyone was very courteous and efficient. Check-in was easy. The shower was wonderful and hot. The bed was so omfortable.
Kay
2025 年 2 月入住 1 晚
10/10
patricia
2025 年 1 月入住 2 晚
10/10
what I like the place it was so clean and had a really comfy bed and pillows, the bathroom really clean. the entire room was really clean .
Alfredo
2025 年 1 月入住 1 晚
10/10
Everything looked new and inviting. Wished bathroom door had a way to leave it open for convenience purposes; it would automatically close when you walked out to get something. It would have been great to have a choice to keep it opened; such as a "kick-stand". Bathroom lacked a hook to hang your clothes on. Toilet paper was way too thin; I'd take my own if I stayed again..ONE BIG DISADVANTAGE: Leaving the hotel, I had to wait 10 minutes at their stop light to get on to the main road. . 3 times leaving and I had to wait 30 minutes altogether.
Connie
2025 年 1 月入住 1 晚
10/10
Catherine
2024 年 12 月入住 2 晚
10/10
Elayne
2024 年 12 月入住 1 晚
10/10
The staff was friendly and responsive to all needs. The breakfast attendant worked tirelessly to ensure everything was stocked and clean. Everything is brand new as the hotel has just reopened.
真实旅客
2024 年 12 月入住 2 晚
10/10
The staff was great, location was great, yes they are under construction but it was no bother. We barely heard any noise. Overall had a great experience and would stay there again!
Monica
2024 年 12 月入住 1 晚
4/10
We booked this hotel as it has an indoor pool however the pool was closed. Nothing on any website stated that the pool was closed. There was also no ice machine on the floors and the front receptionist told us to use the kitchen ice machine, which was nice however that’s unsanitary to allow guest to enter a kitchen unsupervised.
Rachel
2024 年 12 月入住 1 晚
10/10
Easy access to Biltmore and dining.
Lori
2024 年 12 月入住 2 晚
10/10
Della
2024 年 12 月入住 1 晚
10/10
Very close to the Biltmore House. East check in and out. Updated clean rooms. Friendly staff. Great price too!!
Lory
2024 年 12 月入住 1 晚
10/10
Jenny
10/10
Yamil at the front desk was the kindest and most courteous hotel associate I have ever encountered. Extremely professional and incredibly helpful! Our room was ready and was fabulous. My family enjoyed the breakfast options. Anything we needed for our room was brought to us very promptly. Our family has a new favorite place to stay when visiting Asheville!
真实旅客
2024 年 12 月入住 1 晚
8/10
carla
2024 年 12 月入住 5 晚
10/10
Our night clerk Yamil was absolutely awesome. He always had a smile on his face and was ready to help anyway he could. The hotel was undergoing renovations .So we didn't get to enjoy the amenities, but we do plan on going back.