We stayed at the Princess Anne before and it was such a fantastic experience - seriously one of the best we've ever had. We were excited to come back. But, it's not the same and for the price, we aren't sure it's worth it. Our first stay had gourmet chocolates on the pillows, a nespresso machine in the room, a mini split that allowed for the perfect room temp, a lavish cocktail hour with an incredible appetizer spread, and the most amazing breakfast. It wasn't a cheap room, but you got a good value and experience for the price. This stay had no chocolates, no breakfast (found out after we booked), broken elevator, a single glass of wine and shared small plate of cheese & 2 meats for "wine hour," pricey but limited cocktail & beer offerings, regular mini coffee maker, and a boiling hot room with only a very small window unit that wasn't even set to max cool on an 80 degree day. Our room didn't cool off until about 4am. The staff... still lovely and kind (especially Jo). I hate knowing that we could have stayed elsewhere with more amenities for less, but we could have. Guess we will on our next trip since all the things that made a stay at the Princess Anne so special are gone. We are heartbroken over that.