2/10 糟糕
Tana
与配偶出行
2025 年 8 月 17 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The first room we checked in had a soaking wet floor like someone had just went swimming and the jets to the tub were broken, then when I asked about it they said they already knew about the broken jets and offered me a smaller room with a bed that was so uncomfortable felt like sleeping on a hard ground and a smaller jet tub but did not offer me any compensation for the cheaper room. We checked in at 5pm and left before 10pm due to the uncomfortableness of the bed in the smaller cheaper room. I asked for a refund because we weren’t even there for 5 hours and were hardly there and was told no and they hope I enjoy my next stay with them. Not only was the room smaller and cheaper but I also felt like I was being ate alive by fleas.
Tana
2025 年 8 月入住 1 晚