Their customer service is really good, and the view from the roof near the swimming pool is amazing! We stayed in this hotel in the middle of April for a few days. It was still very cold to swim in the pool. That was really pity. Staff in the reception and dinning area are very nice. All the public facilities and spaces are very good, but all the rooms are very old and need update. The carpet in the room really need change and clean, just so dirty.
I can live with an old hotel room, but I worried about the location of the hotel when I was there. It located in a poor area in Athens. When I walk back from the tour bus station to the hotel, we can smell pees and rubbish on the street. Many of the buildings around the hotel are in very horrible conditions. Some of the streets are very dirty, and some people on the street were wired, some of them were digging through the rubbish bin.I felt very sorry to them and a bit nervous. I would not recommend hotel to people come with young kids for a holidays. You can definitely find somewhere nicer,. This hotel could be a perfect and cheap option for travellers who just stop by Athens for a night or two and use taxi as a transport.
It is a cheap and not bad option, if you want to save some money. Mainly because the hotel itself is good. However, if you want a perfect holiday, you need to spend some more money and find else where. In the end of the day, you get what you paid for.