I was disappointed with several aspects of my stay. The laundry service was poor, and the overall service quality was low. The swimming pool area did not feel safe or suitable for children, which is unacceptable. The hallway carpet was in very bad condition — it appeared rotten and even left stains on our shoes.
The room itself was of a low standard, with limited amenities — only small tea bags provided, very hard beds, and generally uncomfortable conditions. Additionally, the breakfast was poor and lacked variety and quality.
These issues need urgent attention to ensure a better experience for future guests.