First, let me start by saying you're advertising new rooms, there was nothing new about the room. Everything was outdated the room smelled old and dirty! The ceiling, the floor, the bathroom everything is dirty!! Housekeeping never cleaned the room. They left trash on the floor. Only thing they did was put new towels in the bathroom, never made the beds never vacuumed the carpet! There is a big dirt ring on the rug as you come in the room! The carpet can use a deep cleaning ! The bathroom was never cleaned,the toilet & tub still had hair in it also on the bathroom floor, Nothing was ever replenished the toilet tissue, the box of tissue the cups to make coffee or tea ,soap to wash your hands! There's black mold in the bathroom ceiling! Holes in the walls ! The ironing board doesn't fold down the iron leaks water all over my clothes 😡 It was just a horrible experience. The room is & your hotel is just Dirty & Disgusting, and the elevators need updated inspection certificates!! This place needs to be reported to the board of health & OSHA
Never staying here again or recommending anyone to book here !!
They also text me saying that if i needed anything to text the number, I text the number letting them know the room was cold, heat wasn’t working properly and more blankets were needed! They never replied back .. Worst establishment I’ve ever booked!!!