I’d give 0 if that’s an option. We booked a room with 2 queen beds but were told they ran out of 2 queen beds room at the check in. The staff not only admitted that they oversell on purpose, but also gaslighted us on booking via 3rd party platforms. There is also a lack of communication between the hotel and the parking garage next to it, we were questioned for 3-5 min by the parking garage staff on whether we’ve made payment which we already did but to the hotel. Terrible experience, and would NOT recommend it to anyone!!!