Upon arrival, we had to ask valet for a trolley, they watched us load it, and when we went inside, we were hassled and rushed by the staff to hurry up to our room so they could have their trolley back stating it was the only one while my husband was still checking in. My 4 year old and I were standing with the trolley looking at the aquarium in the lobby. A woman came up to us rushing us. I politely told her my husband was checking in, and as soon as he got the room key, we would be on our way to unload it. She then sends the security guard to ask if he could take the trolley and I told him the same. He then says he will help us with it and grabs it from me. I told him I didn’t need the help, thanked him for offering, and began to follow my husband to the elevator. He follows us, GRABS IT FROM ME, and we were so uncomfortable and felt so rushed. This was later in the evening, no one else was in line, lobby was almost empty. It was so bizarre. He follows us to our room and aggressively insists on “helping.” We quickly unloaded the trolley in the doorway of the room while he held onto it, and he left. The next day when we went to head out, we saw four trolleys in the lobby. Also, you can’t request valet to bring your vehicle ahead of time, so we had to go out and request our vehicle and wait for it. They only had one person working, so it was chaos to say the least. Road noise was AWFUL. Constant sirens ALL NIGHT.