We booked a room with two queens and we were given a room with a king and a pullout couch not what I paid for
JAMES
2025 年 5 月入住 1 晚
6/10
Check in process was slow. Breakfast was nothing great. The AC & refrigerator made noise at night. The tap on basin was loose. The cleaning crew threw away the hand soap bar & it was not replaced till next day inspite of telling the front desk. The only good thing was that rooms were clean. Expected better from a Hyatt hotel.
Prateek
2025 年 5 月入住 3 晚
10/10
Wonderful property
Kelli
2025 年 5 月入住 2 晚
10/10
Nice place
Gerry
2025 年 5 月入住 2 晚
10/10
The hotel is a little older, but it is still very nice. The hotel as a whole was very clean. We will definitely stay at this hotel again, especially if we are going to the Ameris Bank Amphitheater. They had free transportation to and from the amphitheater. The guy driving the shuttle went out of his way to take us to get food after he brought us back to the hotel. I give this hotel 5 stars!
Joseph
2025 年 5 月入住 1 晚
10/10
This property is close to all the fun activiteis for kids families and adults. Chris C has amazing hospitality! and very speedy when it comes to helping guests! I will be back again!
Imanii
2025 年 5 月入住 1 晚
8/10
Good place to stay
Jay
2025 年 4 月入住 3 晚
8/10
People were accomodating
Michael
2025 年 5 月入住 1 晚
10/10
We loved the room layout! It was very comfortable!
Bill
2025 年 4 月入住 1 晚
10/10
Chris C has been very helpful while I have been staying here at Hyatt Place. He always greets every person who walks through the door. Their continental breakfast is amazing with so many options.
imanii
2025 年 5 月入住 1 晚
10/10
Upon arrival I learned my room wouldn't be ready for awhile so Christina, the front desk staff member held my luggage in a secure place which helped tremendously. My reservation was for a King and I was pleased with the substantial amount of space in my room; the fresh berries and yogurt hit the spot the following morning for breakfast.
I needed a late checkout due to a chaotic schedule and had no opposition whatsoever. Again, the staff on property were exceptional!
Linda
2025 年 5 月入住 1 晚
10/10
Good location and room was big.
Leydi
2025 年 5 月入住 2 晚
8/10
Our stay was fantastic, especially when it comes to the friendly & helpful staff!
Terri
2025 年 5 月入住 2 晚
10/10
Perfect place to stay for an event. Within walking distance to so much including Ameris Amphitheatre. Definitely recommend ❤️❤️
Rhonda
2025 年 5 月入住 1 晚
10/10
All ok
Lennon
2025 年 5 月入住 3 晚
10/10
Great property!
Malak Mohamed
2025 年 5 月入住 2 晚
8/10
The staff was courteous and plesant. Property overall cleanliness was good. The frontdesk staff great. Christina was awesome and provided exceptional customer service! The lobby womans bathroom was not up to pare, no locks on 2 and the handicapped one was not clean during check-in with feses and urine in the toliet bowl. The showers in the high floor units bathrooms are too small were too close and kept dinging your foot which was painful 😒. Shopping was conveniently located which was a plus. The breakfast buffet was good, althought change of a more meat varieties would be nice. Overall I would highly recommend this Hyatt facility, giving it a 7 out of 10.
Monica
2025 年 5 月入住 4 晚
10/10
Loved it. We extended our stay.
Hillary
2025 年 4 月入住 1 晚
10/10
Pet AND people friendly! Breakfast is great. They switch up the menu everyday so if you’re staying there for a few days, you will have several different meal plan options to choose from. Rooms are very clean & nice.
Hillary
2025 年 4 月入住 1 晚
10/10
Marvin
2025 年 4 月入住 4 晚
2/10
Jamie
2025 年 4 月入住 1 晚
6/10
Our room was great! The reason we chose this hotel was the convenience of closeness to Ameris Bank amphitheater. We asked if there was a shuttle available to and from the venue and were told there was, well there was not! Very disappointed, but walk was not bad 1.1mile. Also one elevator was out and made for a very long elevator trip. Once again, the room itself was great!