2/10 糟糕
Ty
与家人出行
2025 年 7 月 16 日
不满意：清洁度、服务设施、住宿条件和设施
I did not want to write a negative review, but I emailed quality Inn and they refused to take accountability. I must say, this stay was not as described AT ALL. First and foremost the staff was very accommodating to the best of their ability, this was the only positive experience of my stay.
I chose this location because of certain key factors that were advertised, however NONE of my key factors were an option.
1. ROOM: Upon arrival, I was hoping to be able to get a nice room on the upper floor with a nice balcony walkway. However, upon arrival I was greeted by another unsatisfied customer leaving the lobby, and mentioned to me the elevator was not working. The front desk clerk explained to me there were a few upper rooms available, but had no idea when the elevator would be fixed. So I did settle for a first floor room, which by the way had wet carpets upon entry, and a bad mildew smell as well.
2. POOL: Another disappointment was the pool was closed the ENTIRE weekend. This was not mentioned to me upon booking, nor when I called the hotel to check on my reservation. My children were highly disappointed, so I did have to spend extra funds to take them to a public pool.
3. BREAKFAST: There were only continental breakfast options. When my wife and I looked at the property reviews before booking, there was high praise of the multiple breakfast options (including waffles) there was NO COOKED FOOD at all, only feral, some juice and a few bread items, highly disappointing.
Ty
2025 年 7 月入住 3 晚