2/10 糟糕
Vanda R.，San Jose
2025 年 8 月 11 日
不满意：清洁度
Disappointing Stay – Not as AdvertisedOur recent stay at this home was disappointing and did not meet expectations. The property was poorly maintained: the sofas were dirty and had cigarette burns, the living room carpet was torn, and the mattresses were uncomfortable. The guest bedroom bed squeaked loudly with even slight movement, making it difficult to get a proper night’s rest.To add to the frustration, the host attempted to charge additional fees after checkout for what we consider normal use of the home. This included normal bathroom trash left in the bins, a small piece of paper found on the bathroom floor, and even use of the stovetop—none of which we’ve ever been penalized for in past rental experiences.We were also asked to start the dishwasher and run a load of laundry for the bedding and towels from the master suite before departure, which felt excessive and unusual compared to other vacation rentals.Overall, the condition of the home and the handling of post-checkout communication made for a disappointing experience. We would not recommend this property and will not be returning.
Vanda R.
2025 年 8 月入住 3 晚