2/10 糟糕
Azzilee
2025 年 8 月 11 日
不满意：住宿条件和设施，清洁度
I loved Matt the young man that checked us in He deserves a raise. I didn't like Amanda the front desk supervisor. She threatened to call the police on me for not coming to front desk she double charged me for a room I already paid for.and she charged me for a Saturday rate for a Sunday night I already paid for she harassed me all day Sunday saying that my card on file declined but when I finally went to front desk and was forced to pay again. The same card that Was on file that supposedly declined I was forced to use it again and it did not declined. But I was harassed all day and was told that my card declined.I was humiliated in a crowded Lobby in front of everyone and was threatened to be kicked out and to not be able to go back to my room and that the Police Officers would remove me and my family from the premises.
Azzilee
2025 年 8 月入住 1 晚
