Avoid Waiheke Island Resort! Had a terrible experience where our room was completely not clean even when first checked-in! Dirty and unprepared, bedsheet unmade, towels all over toilet, used coffee cup in kitchen. Staff were unhelpful with insufficient follow-ups, even hanging up on us. They moved us to a worse room without the view we paid for to settle and couldn't reach them anymore to assist luggage up and down the stairs changing over rooms. No follow-up or proper apology, hair still spot on “cleaned” bedsheet. Don't waste your time and money here!
Oi Ying
2024 年 3 月入住 1 晚
8/10
cui
8/10
Good place for short stay, equipped with most amenities. Also good to have a spa and pool for use.
Arushi
2025 年 5 月入住 1 晚
10/10
Great to have a pool , spa , resturant and great coffee onsite , with palm beach a short walk away it was a very convienient location .
MICHAEL
2025 年 4 月入住 3 晚
10/10
Waiheke Island Resort is really a nice play to stay. This was not our first time that we stayed there, and we will come again and again.
Absolutely perfect place, strongly recommended.
One comment for property maintenance: please punch down all nails on wooded deck that are sticking out. It is not safe to walk bare feet on the deck.
Miodrag
10/10
Cleanliness of room, location, option to eat in restaurant if you wanted too
Leigh
2025 年 4 月入住 2 晚
10/10
The staff here are super nice and super helpful. It was very clean and the room nice and spacious.
Linda
2025 年 4 月入住 2 晚
8/10
Tam
2025 年 4 月入住 1 晚
8/10
Rebecca
2025 年 4 月入住 1 晚
8/10
Very nice stay with a clean, comfortable, spacious room. The pool and spa were great, with lovely views from there and our room. We had enjoyed a quiet night, felt very secluded despite large number of rooms.
Bus stop right outside for easy access.
Would recommend if you are travelling light as there is a steep walk to reception and many stairs to rooms. Would definitely stay again.
Melanie
2025 年 3 月入住 1 晚
10/10
Clean and quiet lodging, great food, kind and helpful staff. thanks so much!
Daniel
2025 年 3 月入住 5 晚
10/10
Front desk attendant was extremely helpful.
Glenn
2025 年 3 月入住 1 晚
8/10
Great use of the pool and easy parking. Comfortable bed and black out curtains. Couch however was disgusting full of stains that we actually had to put the cushions down to sit on them. The floor is needed for a good hot water mop. No hand soap. There were plates but unfortunately no bowls. Only spent one night there so did not bother chasing up after all this. But overall accom is nice, great location. Comfortable bed and easy check in and great use of pool. Just need thorough cleaning.
Joanne
2025 年 3 月入住 1 晚
10/10
Very tidy, high standard units.
Bassam
2025 年 3 月入住 1 晚
10/10
Great location, old but refurbished and very clean. Shower pressure was great despite from on site water tank on an island with scarce water supply. Swimming pool small but deep so great for cooling down and underwater swimming.
Grant
2025 年 2 月入住 1 晚
8/10
Beautiful view and wonderful staff. Spacious room, air conditioning was loud and no screens so we were hot at night. Could hear people walking in room above us at night. Far from other restaurants and town so take taxis or walk/bus options if you don’t have a car.
Kathy
2025 年 2 月入住 1 晚
10/10
Wonderful experience from room to dining. People were great and easy to interact with staff.
Mark
2025 年 2 月入住 3 晚
8/10
Le logement est propre, confortable, quoique bruyant lorsque vous avez des logements au dessus de vous, vous entendez les pas des occupants et l'accès est assez sportif
vous devez desdendre des escaliers avec vos valises.
Assez loin du centre ville, il vaut mieux avour une voiture Sinon le site est beau.
Maina
2025 年 2 月入住 1 晚
8/10
Margaretha
2024 年 11 月入住 1 晚
10/10
Scott
2025 年 2 月入住 1 晚
10/10
Virpi
2025 年 1 月入住 1 晚
10/10
Bevan
2025 年 1 月入住 3 晚
10/10
Really enjoyed our stay, received a warm welcome with complimentary glass of bubbles at the bar. Unit was modern, spacious and clean. Had a nice patio with a sea view. Loved having the option to use the pool and a restaurant on site, which is rare in Waiheke. Food was amazing and staff really lovely. Will definitely book again.