ABSOLUTELY AWFUL! DO NOT WASTE YOUR MONEY! TRUST ME! WE WERE GIVEN A ROOM THAT WAS DISGUSTING, BLOOD DROPS EVERYWHERE FROM THE BED TO THE WINDOW SILL TO THE DESK AND COUNTER! TRASH LEFT IN ROOM, BLACK TRASH BAG OUTSIDE DOOR FULL OF TRASH, BUGS ACTIVELY CRAWLING NEAR BED, NO BED BUG PROTECTORS ON EITHER BED, NO TOWELS, WASH CLOTHS OR HAND TOWELS, NO HAND SOAP, NO TOILET PAPER, FOOD IN THE FRIDGE THAT DID NOT WORK. DRAPES/CURTAINS FALLING DOWN JUST HANGING BROKEN, CHAIR LOOKED LIKE SOMEONE DIED IN IT! I HAD TO ARGUE WITH THE FD ABOUT GETTING A DIFFERENT ROOM AND WAS TOLD SHE COULDN'T MOVE ME BECAUSE SHE HAD MOVED TOO MANY PPL THAT DAY (I WONDER WHY). I TOLD HER WHAT I BOOKED ONLINE WAS NO WHERE NEAR WHAT THE ROOM WAS IN PERSON AND SHE SAID "YOU CAN'T GO BY WHAT THE PICTURES SHOW ONLINE BC NOT ALL ROOMS ARE THE SAME OR LOOK LIKE THAT" THE HOUSEKEEPING SUPERVISOR CAME UP TO THE DESK IN THE MIDDLE OF US ARGUING AND I SHOWED HER THE PICTURES I TOOK AND SHE COMMENTED ABOUT WHOSE ROOM THAT WAS AND LAUGHED ABOUT HOW SHE DIDN'T CLEAN IT SHE THEN WENT UP TO SEE IT AND ARGUED WITH MY WIFE ABOUT THE TRASH THAT WAS LEFT INCLUDING TWO CUPS FROM COOKOUT AND SAID THEY WERE STILL COLDAS IF WE LIED ABOUT WHEN WE CAME INTHE ROOM. SHE COMES DOWN AND IMMEDIATELY CALLS THE OWNER WHO SAYS TO MOVE US. MIND YOU FD AMANDA REFUSED TO CALL HIM. I THEN GET SHOWED 4 OTHER ROOMS ALL GROSS! ALSO GOT LOCKED IN THE POOL ROOM WITH MY 5 and6YR OLD! POOL NOT HEATED! LEFT AFTER 1 AWFUL NIGHT!CAN'T GET REFUND