Run down hotel. Expedia booked wrong dates. Hotel said they'd cancel second reservations because they wanted full price. I did not stay but looked inside room to see if it was worth what they were asking. It was not
Dr. Alexis
2025 年 4 月入住 1 晚
10/10 超赞
Michael
团体旅客
2025 年 4 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved our stay at the Heritage Hotel in Augusta! The staff were incredibly friendly and helpful from the moment we arrived, making us feel right at home. The location is perfect — right in the heart of Augusta, close to everything. Our room was beautifully laid out, well equipped with everything we needed, and the bed was exceptionally comfortable. Couldn’t have asked for a better experience — highly recommend! Kevin Paul and Michael.
Michael
2025 年 4 月入住 3 晚
8/10 还可以
Roger,Ashburn
2025 年 4 月 7 日
满意:员工和服务,清洁度
The motel is pretty old. You can tell they try to keep it clean but some areas, like the shower, need to be replaced. Staff is very nice and helpful
Roger
2025 年 4 月入住 1 晚
10/10 超赞
DJ
2025 年 3 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
DJ
2025 年 2 月入住 3 晚
10/10 超赞
garnet
商务旅客
2025 年 2 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, with microwave, ref, and clean. Very happy with this location
garnet
2025 年 2 月入住 3 晚
10/10 超赞
DJ
2025 年 2 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
DJ
2025 年 2 月入住 1 晚
2/10 糟糕
Evan
2025 年 2 月 25 日
不满意:员工和服务,清洁度
Evan
2025 年 2 月入住 1 晚
2/10 糟糕
Matt
与家人出行
2025 年 2 月 22 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is bad all the way around!
Matt
2025 年 2 月入住 1 晚
2/10 糟糕
Michael
2025 年 1 月 6 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2024 年 12 月入住 2 晚
2/10 糟糕
William
2025 年 1 月 1 日
William
2024 年 11 月入住 2 晚
8/10 还可以
Tiffany
与家人出行
2024 年 12 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tiffany
2024 年 12 月入住 1 晚
2/10 糟糕
Debra,Indianapolis
2024 年 12 月 8 日
False advertising. Chose this hotel because their ad said pet friendly—we travel with a service dog. Clerk said no pets allowed and would not budge, even for a service dog.
Debra
2024 年 12 月入住 1 晚
10/10 超赞
Nova Lee
2024 年 12 月 3 日
Nova Lee
2024 年 11 月入住 1 晚
4/10 很差
Quardez
与家人及幼儿出行
2024 年 11 月 29 日
不满意:清洁度、服务设施、住宿条件和设施
I didn't like the fact that the tub was clogged up and took all night for the water to go down. The refrigerator was leaking. The bathroom wasn't as clean as it should have been. The sheet and blanket was to thin. The bed was uncomfortable and made too much noise whenever you turn in it. The housekeeper was also a bit rude when it was time to checkout.
Quardez
2024 年 11 月入住 1 晚
4/10 很差
Sarika
2024 年 11 月 12 日
Sarika
2024 年 10 月入住 1 晚
2/10 糟糕
Tracy
2024 年 11 月 9 日
不满意:清洁度、员工和服务、客房舒适度
Would not go again. I'm not sure who screwed up. We booked a king room with accessibility. We got there they offered a second floor room with no elevators. They had no parking close to the room. She just smiled as I was explaining that is not possible. We couldn't get through the parking lot to park. We handed back the key she gave me and left. Some people don't know what accessibility means. Hotel.Com and that hotel needs better communication.
Tracy
2024 年 10 月入住 1 晚
2/10 糟糕
Allman Rico
与家人出行, 商务旅客
2024 年 11 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bed was hard it was uncomfortable the room smelled like smoke still I had to go get some Lysol spray the room down in the property was poorly killed
Allman Rico
2024 年 10 月入住 1 晚
8/10 还可以
Wendy
2024 年 10 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Didn't get the rm i requested
Wendy
2024 年 10 月入住 1 晚
2/10 糟糕
Rudolf
2024 年 10 月 29 日
After booking and prepaying when I went to check in was told no rooms were available. Clerk/owner promised to refund prepayment, which never happened. Had to request CC company to reverse payment. I slept in car that night. DO NOT BOOK THESE THIEVES
Rudolf
2024 年 10 月入住 1 晚
2/10 糟糕
Thomas
商务旅客
2024 年 10 月 24 日
不满意:住宿条件和设施,清洁度
Will no return as a customer
The Shower curtain had many stains on it - The Mirror in the room had a Huge Crack in it, there was not a toilet paper holder - This seems to be a lower budget hotel. Do not have high expectations.
It did seem safe but I would not return.
Thomas
2024 年 10 月入住 1 晚
8/10 还可以
Anthony
商务旅客
2024 年 10 月 19 日
满意:客房舒适度,员工和服务
Anthony
2024 年 10 月入住 7 晚
2/10 糟糕
Joseph
2024 年 10 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Never stayed at this place, My card was not authorized to use, at this location, please refund My money
Joseph
2024 年 10 月入住 3 晚
2/10 糟糕
boyd
商务旅客
2024 年 10 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was no power at the hotel upon arrival and there had not been. I have no idea why they would even accept the reservation....I need a full refund on the charged amount for the room, we did not stay and the manager was very rude.
boyd
2024 年 9 月入住 1 晚
2/10 糟糕
Wilton
2024 年 8 月 20 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Maan, i booked a Room on epedia and wen i gor tho the Hotel the staff Tood me that there wasnt any rooms available, so i hade ro sleep in the streets do that i live in Miami and came to vacation to Georgia to have to go true this Ugly experience