We had several issues when we first arrived, one with getting our keys and being given the wrong room number, which took them a while to figure out. Then the safe was locked when we went into the room, and though I contacted them, no one actually responded to fix it. I also found trash, including a used woman's maxi pad under the sink, along with several Kleenex. The shower was pretty dirty, with mold growing along the bottom inside and some outside, as well as a substantial leak from what I'm guessing was the drain that soaked some of my luggage that was in the bathroom but no where near the door (it was clearly leaking from under the shower basin). I was also shocked that the Valet parking fee was $55 per night, not including gratuity, and when you wanted to tip them in the app, it added a $.99 fee per transaction. I've stayed here before, but this will for sure be the last time we stay at this location.